Senior Certified Medical Assistant-Lake/Orange County-Orlando Health Physician Associates

Orlando Health•Orlando, FL

8d•Hybrid

About The Position

Orlando Health Physician Associates is one of the largest primary care provider groups in Central Florida, comprising the PCP network of the Orlando Health Medical Group. With over 225 providers, they offer care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages and through all life stages. As part of the integrated Orlando Health system, providers can easily refer and coordinate care. They have numerous convenient locations across Central Florida, offering same-day, next-day, and virtual appointments. Orlando Health Physician Associates is part of the broader Orlando Health system, known for its award-winning hospitals, specialty institutes, urgent care centers, and outpatient facilities. The system has a legacy of over 100 years of providing professional and compassionate care. Orlando Health is committed to offering benefits that go beyond the expected, including career-growing FREE education programs and well-being services. They emphasize that "Orlando Health Is Your Best Place to Work" is a promise to their employees. The Senior Certified Medical Assistant role involves performing patient care under the direction of a physician or advanced practice provider in an ambulatory setting. This role also acts as a leader to drive quality care and serves as a mentor for professional practice. This is a Full-Time Float Pool position requiring travel to Orlando Health Physician Associates locations in Lake and Orange County. The standard hours are Monday - Friday, 8 am - 5 pm. Candidates with 3 or more years of experience as a Certified Medical Assistant are preferred.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting in addition to the experience required under the Experience section) is required.
Minimum three (3) years as Certified Medical Assistant.
Maintains current BLS Healthcare Provider Certification.
Maintains current certification or registry by one of the following agencies: Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA), Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA), Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA), National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT), Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP), Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or by American Allied Health (AAH).
Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.

Nice To Haves

CMA candidates with 3 years or more of experience preferred

Responsibilities

Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Supports and demonstrates effective and professional communication with patients and family members.
Works collaboratively with the administrative and operations staff.
Gathers patient data through interview and observation.
Assists patients and families with preparation for examination.
Assists the physician or APP during examination and procedures.
Demonstrates competency in specific tasks and skills as defined by the practice.
Provides routine treatments and administers approved medication types as ordered by the provider.
Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants. Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
Supports and helps develop quality strategies within the practice.
Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
Leads and participates in departmental committees and special projects.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Practices the efficient use of supplies.
Assists business office as needed with reception, scheduling, and discharge of patients.