Senior Center Assistant

Charter Township of Bloomfield•Bloomfield Hills, MI

2d•Onsite

About The Position

Greets and assists patrons with inquiries, both in person and over the phone, including registering patrons for classes, lectures and day trips. Requires proficiency in computer usage and related software applications. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Requirements

Associate's Degree or 2 Years of College
1 to 3 years' experience
Proficiency in computer usage and related software applications
Knowledge of basic mathematics
Knowledge of English grammar, spelling, punctuation, and proper phone etiquette
Knowledge of modern office procedures, methods and computer equipment
Knowledge of relevant Bloomfield Township policies and procedures
Skill in use of multiple, relevant computer software programs including MS Office
Ability to accurately organize and maintain paper documents and electronic files
Ability to communicate respectfully, positively and effectively orally and in writing
Ability to establish and maintain effective working relationships
Ability to meet schedules and deadlines of the work
Ability to effectively multitask and prioritize responsibilities to meet deadlines.

Nice To Haves

High level of computer skills.

Responsibilities

Sets up profiles and registers new patrons for classes and events.
Handles financial transactions using registry-based software, ensuring accuracy and compliance and that daily deposits are balanced.
Manages outbound and inbound calls, providing information and assistance as needed.
Manages communication with fitness instructors regarding class rosters, registration updates, and substitute scheduling to ensure smooth class operations.
Handles data entry for new classes, programs, and trips, ensuring accurate and timely input into the registration software each quarter.
Offers continuous administrative and operational support to coordinators and leadership.
Helps set up and clean up rooms before and after events.
Designs and distributes promotional materials, including flyers and posters, to support center programs and events.
Photographs individuals for Identification Cards.
Opens and closes the building at the beginning and end of the day.
Performs other duties as required.