Senior Center Assistant

City of Port Washington•Senior Center, WI

10d•Onsite

About The Position

The Senior Center Assistant provides administrative, customer service, and program support for the Senior Center. This position assists with daily operations, serves as a welcoming point of contact for participants and visitors, supports enrichment and educational programming, and helps maintain an organized, safe, and positive environment for older adults.

Requirements

Ability to interact positively and respectfully with senior citizens, staff, volunteers, and the public.
Strong customer service and communication skills.
Ability to organize activities, schedules, and multiple tasks effectively.
Knowledge of general office practices and procedures.
Proficiency with computers and standard office software, including email, word processing, spreadsheets, and social media platforms.
Ability to maintain confidentiality and exercise good judgment.
Ability to work independently and as part of a team.
Ability to maintain a high level of confidentiality.

Nice To Haves

Ability to work occasional flexible hours.

Responsibilities

Greets participants, visitors, volunteers, and the public in a courteous and professional manner.
Answers phones, responds to inquiries, and provides information regarding programs, events, activities, and services.
Assists with registration, scheduling, reservations, and participant records.
Collects fees, processes payments, and maintains accurate records and receipts.
Conducts tours of the Senior Center to prospective members and visitors.
Assists with coordinating and setting up programs, classes, meals, special events, and trips.
Balances and submits center deposits to Finance department
Assists in the preparation of newsletters, flyers, calendars, social media posts, and promotional materials.
Assists with the Rec Desk program for member check-in.
Assists with volunteer coordination and communication.
Monitors activity spaces to ensure participant safety and adherence to facility rules.
Helps maintain cleanliness, organization, and readiness of activity rooms and common areas.
Assists with refreshments or event hospitality as needed.
Provides clerical and administrative support to Senior Center leadership.
Assists with special projects and other duties as assigned.