Senior Center Aide

City of Farmington•Farmington, NM

6d•Onsite

About The Position

The Senior Center Aide performs receptionist, customer service, clerical, and activity-support duties at the Bonnie Dallas Senior Center in the Parks & Recreation Department. The position works under the supervision of the Assistant Program Manager and Program Coordinator and may provide some supervision to volunteers. It is a temporary, part-time position scheduled Monday through Friday, 8:00 a.m. to 3:00 p.m., with occasional weekends and evenings. The hiring range is $12.00 per hour, and applications are accepted until the position is filled. The aide welcomes and directs visitors; answers and screens calls; takes messages; collects and accounts for activity fees; records attendance and maintains databases; and informs the public about programs and services. The position also performs general clerical work, helps set up and take down supplies and equipment for classes, assists patrons using public-access computers, coordinates equipment setup and signage with staff, and helps maintain equipment and shared areas. The aide reports damaged property or behavioral-policy violations and may occasionally drive to deliver meals or transport patrons. Attendance at work is an essential function. The position is subject to the City's Drug and Alcohol Free Workplace Program, including pre-employment, post-accident, reasonable-suspicion, return-to-duty, and follow-up testing. Work takes place in an indoor office setting with frequent interruptions and usually moderate-to-quiet noise. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

Knowledge of general clerical duties.
Knowledge of personal computer operations.
Experience working with the public in person and over the telephone.
Ability to meet deadlines.
Some knowledge of first aid and applicable safety precautions.
Ability to work a varied schedule and independently complete daily activities according to the work schedule.
Ability to use equipment and tools properly and safely.
Ability to communicate, understand, and follow written and verbal instructions.
Ability to establish and maintain effective work relationships with coworkers, supervisors, and other City departments.
Ability to interact with the public effectively and courteously.
Ability to perform the physical demands of the position, including occasionally lifting or moving up to 25 pounds.
Availability for occasional weekends and evenings.
Subject to the City's Drug and Alcohol Free Workplace Program and its specified testing.

Nice To Haves

Clerical experience.
Ability to type 30 words per minute.

Responsibilities

Perform receptionist and customer service duties for the Senior Center.
Establish and maintain effective working relationships with employees, officials, and members of the public.
Exercise some supervision of volunteers.
Greet visitors and direct them to the appropriate area.
Answer and screen incoming calls and take messages for Senior Center staff.
Receive fees for activities and account for funds received from patrons.
Enter patron attendance data and maintain databases.
Provide the public with information about programs and services.
Perform clerical duties, including typing, filing, and maintaining database files.
Assist with setting up and taking down supplies and equipment for classes.
Assist patrons using public-access computers and ensure compliance with applicable policies.
Coordinate equipment setup for classes with staff, including use of signage.
Keep equipment clean and report damage to equipment or property.
Maintain a welcoming environment and report violations of behavioral policies.
Help keep the main reception area and small kitchen clean.
Occasionally operate a motor vehicle to deliver meals or transport patrons.
Perform other related Senior Center activities as needed.