Senior Center Aide

City of Farmington•Farmington, NM

1d•Onsite

About The Position

The Senior Center Aide performs receptionist, customer service, clerical, and facility-support duties at the Bonnie Dallas Senior Center. The role works under the supervision of the Assistant Program Manager and Program Coordinator and may exercise some supervision of volunteers. The aide interacts with visitors and the public, provides information about programs and services, handles fees and attendance records, assists with class setup, and helps maintain a welcoming and clean environment. The position is temporary and part-time, with a stated schedule of Monday through Friday, 8:00 a.m. to 3:00 p.m., and occasional weekends or evenings. The position is subject to the City's Drug and Alcohol Free Workplace Program, including pre-employment, post-accident, reasonable-suspicion, return-to-duty, and follow-up testing.

Requirements

Knowledge of general clerical duties.
Knowledge of personal computer operations.
Experience working with the public in person and over the telephone.
Ability to meet deadlines.
Some knowledge of first aid and applicable safety precautions.
Ability to work a varied schedule and independently, completing daily activities according to the work schedule.
Skill in operating listed tools and equipment and ability to use them properly and safely.
Ability to communicate, understand, and follow written and verbal instructions.
Ability to establish and maintain effective working relationships with coworkers, supervisors, and other City departments.
Ability to interact with the public effectively and courteously.
Compliance with the City's Drug and Alcohol Free Workplace Program, including required testing.
Ability to meet the physical demands described, including occasionally lifting and/or moving up to 25 pounds.

Nice To Haves

Clerical experience is preferred.
Typing speed of 30 words per minute is preferred.

Responsibilities

Perform receptionist and customer service duties for the Senior Center.
Establish and maintain effective working relationships with employees, officials, and the general public.
Exercise some supervision of volunteers.
Greet visitors and direct them to the appropriate area.
Answer and screen incoming calls and take messages for Senior Center staff.
Receive fees for activities and account for funds received from patrons.
Enter patron attendance data and maintain the database.
Provide the public with information about programs and services.
Perform clerical duties, including typing, filing, and maintaining database files.
Assist with setting up and taking down supplies and equipment for classes.
Assist patrons using the public access computer and ensure compliance with policies.
Coordinate equipment setup for classes with staff and use signage.
Keep equipment clean and report damage to equipment or property.
Help maintain a welcoming environment and report behavioral-policy violations.
Assist with keeping the main reception area and small kitchen clean.
Occasionally operate a motor vehicle to deliver meals or transport patrons.
Attend work, an essential function of the position.
Perform other related Senior Center activities on or outside the Senior Center Campus as needed.