Senior Catering Sales Manager | The Daytona Autograph

Shaner Hotels • Daytona Beach, FL

3d • Onsite

About The Position

Lead Extraordinary Events at Daytona's Premier Destination Hotel. Located directly across from the world-famous Daytona International Speedway, The DAYTONA Hotel stands as the centerpiece of the vibrant ONE DAYTONA entertainment district. Surrounded by upscale dining, premier shopping, exciting nightlife, and just minutes from the iconic shores of Daytona Beach, The DAYTONA delivers a one-of-a-kind hospitality experience where luxury meets legendary. As Daytona's premier trackside full-service hotel, we host unforgettable weddings, social celebrations, corporate events, galas, and destination gatherings that create lasting memories for our guests. We're searching for a dynamic, results-driven Senior Catering Sales Manager to drive catering sales, develop new business, grow market share, and strengthen our reputation as the destination of choice for exceptional events. If you are passionate about hospitality, energized by sales, and thrive on creating remarkable guest experiences, this is your opportunity to make an impact at one of Florida's most exciting hotel destinations.

At Shaner Hotels, hospitality is more than a business—it's a passion. We believe authentic connections create extraordinary experiences for our guests and meaningful careers for our associates. Our entrepreneurial culture encourages innovation, celebrates achievement, and empowers every team member to make a difference. We don't settle for ordinary. We pursue excellence with purpose, creativity, and an unwavering commitment to delivering unforgettable experiences. When you join our team, you'll become part of a company that values leadership, rewards initiative, and invests in your success.

As Senior Catering Sales Manager, you will play a key role in driving catering revenue, developing new business opportunities, and managing events from initial inquiry through post-event follow-up. You'll serve as a senior sales professional and trusted event partner, building strong client relationships while collaborating closely with hotel operations teams to ensure seamless execution and exceptional guest satisfaction. This role is ideal for an experienced catering sales professional who is ready to take their career to the next level while making a meaningful impact on the hotel's overall revenue and event experience.

Requirements

• Minimum 5+ years of successful catering sales experience, preferably in a high-volume resort, beachfront, luxury hotel, or destination hospitality environment.
• Proven track record of achieving and exceeding catering revenue and sales goals.
• Strong sales, negotiation, presentation, and relationship-building skills.
• Exceptional organizational and project management abilities.
• Ability to manage multiple events, clients, and priorities simultaneously while maintaining exceptional attention to detail.
• Strong understanding of banquet operations, event planning processes, and catering sales systems.
• Excellent communication and interpersonal skills.
• Ability to work independently while collaborating effectively with hotel operations and leadership teams.
• Valid driver's license with acceptable driving record.

Nice To Haves

• Bachelor's degree in Hospitality Management, Business, Marketing, or related field.
• Wedding sales and planning experience.
• Food & Beverage or culinary background.
• Experience selling events in a resort, destination, luxury, or high-volume hotel environment.
• Established relationships within the local corporate, social, wedding, or event market.
• Bilingual English/Spanish skills.

Responsibilities

• Drive Revenue and Grow Business: Develop and execute strategic sales initiatives to increase catering and event revenue. Prospect, solicit, negotiate, and secure new catering business across multiple market segments. Consistently achieve and exceed individual catering revenue and sales goals. Cultivate and maintain strong relationships with corporate clients, wedding planners, social organizations, and community partners. Identify emerging market opportunities and stay informed on industry trends, customer preferences, and competitive activity. Develop repeat business and maximize revenue opportunities from existing accounts and past clients.
• Create Exceptional Client Experiences: Meet with prospective and existing clients to understand their event goals, vision, and expectations. Conduct engaging property tours showcasing the hotel's event spaces, guest accommodations, and amenities. Develop customized proposals, contracts, and Banquet Event Orders (BEOs). Recommend menus, enhancements, and event solutions that exceed client expectations while maximizing profitability. Serve as a knowledgeable resource throughout the sales and planning process.
• Lead Seamless Event Execution: Serve as the primary client liaison from initial inquiry through event completion. Coordinate closely with culinary, banquet, operations, and sales teams to ensure seamless event delivery. Attend BEO meetings, tastings, site visits, and event functions as needed. Welcome clients and guests during events and ensure their experience reflects The DAYTONA's high standards. Monitor event details and proactively resolve issues to protect the client experience. Conduct post-event follow-up to gather feedback, strengthen relationships, and generate repeat and referral business.
• Provide Senior-Level Sales Leadership: Serve as a senior resource and role model within the catering sales function. Partner with hotel leadership on revenue strategies, market opportunities, and key client initiatives. Share market intelligence, sales trends, and opportunities with hotel leadership. Support departmental goals and initiatives while contributing to a culture of accountability, teamwork, and service excellence. Maintain compliance with all hotel, franchise, and company policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior