SENIOR CATERING CAPTAIN (ON CALL)
About The Position
The Senior Catering Captain supervises Catering Department employees and prepares and serves food at functions under the supervision of the Catering Director. The role may include driving a truck to deliver food and beverages to catered functions. The position is on call, with days and hours varying based on business needs, and is located at Tesla, 1 Tesla Road, Austin, Texas. The captain determines staffing workload from catering orders, coordinates event setup with function group leaders, handles last-minute changes and problems, and oversees delivery, presentation, portion control, serving temperatures, sanitation, and equipment care. The position also involves interacting with customers, resolving complaints, and sharing relevant concerns with a supervisor. A valid driver's license may be required. The employee must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law. Previous catering captain or operations leadership experience is required.
Requirements
- Previous catering captain or operations leadership experience.
- Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
- A valid driver's license may be required.
Responsibilities
- Supervises Catering Department employees and assists in the performance appraisal process.
- Determines workload requirements from catering orders.
- Meets with function group leaders to discuss setup arrangements, addresses last-minute changes, and resolves problems.
- Assembles and delivers food and supplies to scheduled catering functions.
- Returns food, beverages, serving equipment, and utensils to the catering facility.
- Distributes and collects customer comment cards at catered functions.
- Ensures proper presentation, portion control, and serving temperatures.
- Maintains sanitation and orderliness of equipment, supplies, and utensils within the work area.
- Cleans equipment in a timely fashion and thoroughly cleans the workstation before leaving for other assignments.
- Interacts with customers and resolves complaints in a friendly, service-oriented manner; relays relevant customer concerns to a supervisor.
- Follows sanitation and safety principles when handling food and equipment.
- May drive a truck to deliver food and beverages to catered functions.
- Performs other duties as assigned.
Benefits
- Free meals, uniforms, and laundering service available at select locations.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
- Medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs) for full-time positions.
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
