Senior Category Manager

Rogers Communications•Toronto, ON

11d•Onsite

About The Position

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story! We’re looking for a Senior Category Manager to own end‑to‑end category strategy for Supply Chain and Wireless Customer Services - spanning: Supply Chain 3PL, couriers, 3PL and storage as well as customer facing device lifecycle services to assist the business in driving revenue targets. You will be responsible for guiding a small team of sourcing professionals to lead strategy, sourcing (RFx), complex contracting (MSA/SOW/SLA), vendor governance, and in‑year performance optimization across programs like device trade and protection, asset disposition and supply chain services throughout the business.

Requirements

Led vendor negotiations with couriers and solid understanding of Canadian transportation
Closed complex MSA and SOWs with actionable SLA/credit mechanisms and minimum commitments.
Delivered technology modernization and strategic RFx outcomes
Stood up new programs and/or modernized existing ones to reflect new technology and customer needs
Negotiated multiple intertwined SOWs across categories with interdependencies to one another
8+ years in strategic sourcing/category management for telecom, supply chaing or wireless program/services
Demonstrated command of logistics rates cards and task based 3PL costs
Contracting depth across MSA/SOW/SLA design and negotiation, with change‑control, service credits, and performance
Vendor governance expertise: scorecards, QBRs, corrective actions, and capacity planning across a multi‑vendor ecosystem
Program leadership skills to orchestrate cross‑functional teams (Product/Operations/Finance/Legal) under tight timelines and executive visibility
Proficiency with sourcing/contracting systems (e.g., Ivalua) and advanced Excel/PowerPoint for financial modeling and executive storytelling

Nice To Haves

Experience transitioning major programs and migrations across platforms
Familiarity with different technologies that drive efficiencies in delivery network
Background in vendor analysis and rate analytics

Responsibilities

Set and execute category strategy across supply chain portfolio and into the wireless product team
Lead competitive sourcing (RFx) for programs such as trade, diagnostic and courier rate harmonization
Own complex contracting draft/negotiation/closure of MSAs, SOWs, SLAs as required
Manage vendor performance via scorecards/QBRs, corrective actions, and continuous improvement
Lead service transitions and vendor management throughout the flow across both wireless device lifecycle and within the supply chain in tandem with Supply Chain Operations
Ensure commercial readiness for new and steward approvals via Ivalua/term‑sheets.
Partner cross‑functionally (Wireless and Consumer Product, Planning, Tech Ops, Finance, Legal, Supply Chain) to unblock delivery, align for project and revenue targets
Communicate to senior leaders with executive summaries, decision memos, and clear program readouts anchored in project realities

Benefits

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
My Path: self-driven career development program
Rogers First: priority in applying to internal roles of interest
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership.
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.