Sr Manager Business Services

Philip Morris International U.S.•Stamford, CT

7d•Hybrid

About The Position

The Senior Category Manager, Business Services is a strategic leadership role responsible for defining and executing sourcing and procurement strategies across a broad portfolio of indirect spend categories supporting U.S. Operations and Corporate Business Functions. This role leads end-to-end category ownership with accountability for driving measurable value through cost optimization, risk mitigation, supplier performance, and governance. As a senior leader within U.S. Procurement, this position partners closely with senior stakeholders across the enterprise and provides direct people leadership for a team of Procurement Managers. The role manages an annual total spend of approximately $0.8–$1.0B, across 1,200+ suppliers (approximately 90% U.S.-based / 10% international), and is accountable for delivering aggressive, stretch savings targets (10%) while ensuring supply continuity, compliance, and operational agility.

Requirements

Bachelor’s degree in Business, Supply Chain, Finance, or a related field (MBA or equivalent preferred).
8+ years of progressive experience in procurement or strategic sourcing, ideally across multiple indirect spend categories.
Demonstrated success leading complex sourcing initiatives, high-impact negotiations, and enterprise-level supplier relationships.
Proven people leadership experience with the ability to coach, develop, and lead high-performing teams.
Strong commercial and financial acumen, including TCO modeling, savings validation, and value tracking.
Exceptional stakeholder management and communication skills, with confidence engaging senior leaders.
Experience operating in fast-paced, matrixed and/or large-scale organizations.
Familiarity with procurement platforms such as SAP Ariba, Coupa, or Oracle preferred.

Nice To Haves

MBA or equivalent preferred.

Responsibilities

Own and lead the end-to-end category strategy for Indirect Materials, aligning sourcing plans with U.S. business priorities and enterprise procurement objectives.
Develop and execute multi-year category roadmaps informed by demand forecasts, market intelligence, risk assessments, and best-in-class procurement practices.
Translate long-term business needs into actionable sourcing strategies, balancing cost, service, risk, and scalability.
Continuously identify opportunities to optimize category structures, supplier mix, and demand management models.
Lead complex sourcing initiatives including RFIs, RFPs, and RFQs across multiple indirect categories.
Own high-impact negotiations and contracting activities, including MSAs, SLAs, renewals, and commercial frameworks.
Drive total cost of ownership (TCO) analysis, value levers beyond price, and disciplined year-over-year savings delivery against stretch targets (10%).
Identify and implement opportunities for supplier consolidation, process efficiencies, and commercial innovation.
Build and maintain strategic partnerships with key suppliers across a diverse and complex supplier base.
Establish and manage robust supplier governance models, performance scorecards, and KPI frameworks covering cost, quality, service, innovation, risk, and compliance.
Lead supplier risk identification, mitigation, and contingency planning, including financial, operational, geopolitical, and supply continuity risks.
Ensure supplier compliance with company policies, legal and regulatory requirements, and ethical and responsible sourcing standards.
Act as a trusted procurement advisor to senior leaders across Operations and Corporate Functions.
Partner closely with stakeholders to understand evolving needs and deliver tailored sourcing solutions that enable business outcomes.
Influence and align stakeholders across a complex, matrixed organization, driving adoption of category strategies and procurement governance.
Translate procurement strategy into clear, business-relevant decision-making frameworks.
Lead, coach, and develop a team of 4–6 direct reports (Procurement Managers), fostering a high-performing, collaborative, and accountable culture.
Set clear objectives, provide ongoing feedback, and support capability development across sourcing, negotiation, analytics, and stakeholder engagement.
Build bench strength and succession plans while promoting continuous improvement and professional growth.
Ensure adherence to procurement policies, financial controls, and internal governance processes across all categories.
Design and strengthen category-level governance and supplier risk evaluation frameworks.
Champion responsible, ethical, and sustainable sourcing practices across the indirect supplier base.
Stay current on market trends, supply risks, and emerging procurement capabilities to continuously elevate category strategies.