Business Services Manager

Colorado Mesa University•Grand Junction, CO

1d•$58,000 - $61,750•Onsite

About The Position

The Business Services Manager serves as the primary strategic financial and administrative leader for the Facilities Services Department at Colorado Mesa University. This role bridges the gap between technical trade operations (skilled and structural trades, utilities, grounds, custodial) and the university’s institutional structures. The Manager oversees multi-million dollar operational and capital budgets, handles procurement compliance, administers personnel workflows, and optimizes vendor contracts. This position ensures the university’s campus physical environment directly supports CMU’s academic mission.

Requirements

A Bachelor's degree from an accredited institution in Business Administration, Finance, Public Administration, Facilities Management, or a closely related field. (Note: Professional experience in high-volume public sector administration or facilities management may substitute for the degree on a year-for-year basis).
A minimum of 3 to 5 years of professional-level experience managing business operations, procurement, or administrative operations.
A minimum of 3-5 years managing multi-fund budgets.
Prior business or facilities management experience within a university setting, state agency, or large public municipality.
Hands-on experience with enterprise software such as Workday (HR/Finance/Procurement), and specialized Computerized Maintenance Management Systems (Halo).
Proven experience managing diverse teams consisting of both administrative professional staff, technical trade personnel, and student employees.
Ability to read, analyze and interpret general written materials, professional journals, technical procedures, or government regulations.
Ability to write reports and prepare and conduct verbal and visual presentation of materials.
Ability to effectively present information and respond to questions from top management, public groups, and board of directors.
Strategic and analytical reasoning skills are necessary.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Knowledge of higher education business operations, budgeting, accounting principles, procurement and contract administration.
Knowledge of facilities management practices, capital planning, maintenance operations, and project management.
Knowledge of applicable federal, state, and City of Grand Junction regulations, policies, and compliance.
Understanding of organizational planning, performance management, and continuous process improvement.
Knowledge of enterprise systems (Halo, Workday).
Skilled in contract management, procurement practices, and vendor relations.
Proficient in workload prioritization and organizational management.
Demonstrated leadership and team development skills.
Strong written, verbal, and interpersonal communication skills.
Advanced analytical, problem solving, and decision-making skills.
Ability to prepare, manage, monitor, and report on complex budgets.
Ability to develop collaborative relationships with internal and external stakeholders.
Ability to manage multiple priorities, deadlines, and competing demands.
Ability to interpret financial and operational data and translate into findings and actionable recommendations.
Ability to lead organizational change and process improvements.
Ability to exercise sound judgement and discretion when dealing with sensitive and confidential matters.
Ability to work independently while fostering collaboration amongst diverse teams.
Ability to align departmental operations and resources with institutional goals and strategic plans.
Ability to maintain high levels of accuracy, accountability, and professionalism under pressure.
Ability to maintain focus and productivity while responding to urgent operational needs.

Responsibilities

Direct, forecast, and reconcile annual operating budgets, auxiliary funds, and capital project allocations for all facilities cost centers.
Manage the financial workflows for all facilities cost centers.
Oversee purchasing processes, ensuring strict adherence to university, state, and federal procurement laws using institutional software.
Negotiate many, manage all contracts and purchase orders for facilities costs centers.
Prepare all pay applications and invoices for the department and submit to Accounts Payable for payment.
Document work processes in all departments, identify options to increase efficiency and reduce costs, and present findings and recommendations to the department leadership team.
Oversee department website and all department related marketing and communication.
Supervise, mentor, and evaluate administrative support staff and student employees.
Manage all required reporting with the Office of the State Architect.
Coordinate hiring, onboarding, payroll processing, and time-tracking for all facilities teams.
Track and facilitate mandatory safety certifications, technical trade licensing, and university compliance training for all facilities staff.
Maintain accurate files, records, and plans for all facilities departments.
Coordinate with department lead to track high-value parts, tools, machinery, and university building materials.
Document building square footage, classroom and lab fill rate and utilization.
Generate monthly budget reports and spending forecasts for all facilities cost centers.
Serve as the primary administrative contact for all facilities services departments.
Gather department data to ensure timely response for all department specific CORA requests.
Process pay applications, change orders, and contract amendments for all contractors, utility suppliers, and assigned vendors.
Manage call center and front desk operations to ensure timely response to all communication with campus stakeholders.
Negotiate and manage vendor contracts for facilities cost centers.
Oversee department website & all related marketing and communications.
Supervise, mentor, & evaluate administrative support staff.
Maintain accurate files, records, and plans.
Document building square footage, classroom and lab utilization and fill rate.
Generate monthly reports that document number of work orders in queue, number completed, number outstanding.
Manage department software to prevent downtime.
Direct, forecast, and reconcile operating budgets for all facilities cost centers.
Manage all department related reporting.
Manage hiring, onboarding, payroll processing and time tracking for all facilities teams.
Track and facilitate mandatory safety certifications, technical trade licensing, and university compliance training for all facilities staff.
Coordinate with department leads to track high value parts, tools, and machinery.