Senior Casualty Claims Consultant - Virtual anywhere in US
About The Position
Aon is hiring a Senior Casualty Claims Consultant to provide tactical, client-specific casualty claims services on assigned accounts in support of its brokerage services. The position focuses on workers’ compensation claims, with auto and general liability experience considered a plus. The consultant identifies client exposures and develops customized services to help reduce clients’ Total Cost of Risk, supports effective performance by claims administrators and carrier partners, and analyzes claims programs to improve outcomes and contain costs. The role also involves coordinating Aon resources, managing projects, and establishing project plans and budgets. Limited participation in business development may be required based on geographic needs. The role is virtual and can be performed from home anywhere in the United States.
Requirements
- Demonstrated expertise in workers’ compensation claims management, or multi-line claims experience with an emphasis on casualty coverage.
- Strong technical knowledge and work experience adjusting or managing workers’ compensation claims.
- Ability to maintain proficiency as an insurance professional and communicate clearly and effectively in writing and verbally.
- Strong relationship management and communication skills, including the ability to build trust, advocate for clients, and collaborate with clients, carriers, TPAs, Account Executives, and internal partners.
- Experience developing and executing strategic service plans, managing budgets, and delivering high-quality consulting services on time and in alignment with client objectives.
- Analytical problem-solving skills, including evaluating claims data, identifying trends, conducting claim reviews, and recommending strategies to improve outcomes and reduce total cost of risk.
- Project management and process improvement capabilities, including managing multiple priorities, documenting action plans, applying best practices, and driving consistent service delivery.
- Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint.
- Bachelor’s degree or equivalent relevant experience.
- Producer or broker licensing may be required after hiring.
Nice To Haves
- Experience with auto and general liability.
Responsibilities
- Identify client exposures and provide customized casualty consulting services to help clients reduce their Total Cost of Risk.
- Help ensure the highest level of service from claims administrators and carrier partners.
- Examine and analyze claims program elements and related costs, and develop best-practice approaches to claims cost containment and improved outcomes.
- Introduce appropriate Aon resources and provide project management to ensure commitments are met and results are achieved.
- Establish project plans and budgets.
- Participate in business development opportunities when required by geographic needs.
Benefits
- 401(k) savings plan with employer contributions
- Employee stock purchase plan
- Consideration for long-term incentive awards at Aon’s discretion
- Medical, dental, and vision insurance
- Various types of leaves of absence
- Paid time off, including 12 paid holidays and 15 days of paid vacation per year
- Paid sick leave as provided under applicable state and local laws
- Short-term disability and optional long-term disability
- Health savings account
- Health care and dependent care reimbursement accounts
- Employee and dependent life insurance and supplemental life and AD&D insurance
- Optional personal insurance policies
- Adoption assistance
- Tuition assistance
- Commuter benefits
- Employee assistance program with free counseling sessions
- Annual incentive plan eligibility for a discretionary bonus in addition to base salary
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What This Job Offers
Job Type
Full-time
Career Level
Senior
