Senior Case Manager

PROMESA R.H.C.F.•Buffalo, NY

2d•Onsite

About The Position

The Senior Case Manager will, in coordination with each member’s health home care manager, prepare a personalized Housing Retention Plan. The Case Manager will deliver wrap-around housing retention case management and one-on-one life skills counseling.

Requirements

Bachelor’s degree required.
Minimum of two (2) years’ experience in community-based social work.
Must obtain Mandated Reporter (2 hours) training/certificate within 30 days of hire.
Excellent organizational, communication and time management skills.
Ability to work on a strong team of professionals in a culturally diverse environment.
Ability to multitask and to work and function under pressure.

Nice To Haves

Masters degree preferred.

Responsibilities

Conduct one-on-one life skills and patient activation coaching visits.
Ensure client participation in the program with at least two visits to complete a two-hour one-on-one case management session.
Facilitate participation in selected social support and employment programs at HUB and other area social service providers.
Ensure housing maintenance responsibilities are met, including apartment cleaning and rent/utility payments.
Meet monthly with each individual’s health home care manager to review progress.
Provide quarterly and monthly reports.
Ensure prompt case notes, documentation, and data quality within AWARDS.
Identify and collaborate across programs and organizations to serve housing needs.
Assist with Social Services and social security applications.
Oversee the day-to-day operations for the MRT supportive housing, including the housing specialist.
Ensure policies and procedures are followed for the MRT supportive housing program.