Senior Care Coordinator / Scheduler

Amada Senior Care • San Antonio, TX

8d • Onsite

About The Position

Amada Senior Care is a national leader in non-medical home care, long-term care insurance claims advocacy, and senior housing guidance. We are committed to enriching lives through compassionate care and trustworthy service. We are looking for a Senior Care Coordinator / Scheduler to join our growing team. This role is ideal for someone who is highly organized, compassionate, and passionate about helping seniors live with dignity.

Requirements

• 1+ years of experience in senior care professionally
• 1+ year of scheduling experience in home care or healthcare
• High school diploma level education or higher required.
• Previous supervisory or team leadership experience required
• Knowledge of HIPAA and confidentiality requirements
• Ability to handle frequent schedule changes, call‑outs, and urgent coverage needs
• Ability to prioritize client needs while balancing caregiver availability
• Strong computer and mobile tech skills (Microsoft Office, iPhone/iPad, etc.)
• Team‑oriented yet able to work independently
• A solution‑focused approach
• Strong organizational and time‑management skills
• Dependable, punctual, and able to maintain professional boundaries
• Excellent multitasking and problem‑solving abilities
• High attention to detail and accuracy
• Valid driver’s license, own reliable transportation, clean driving record, and current insurance required.

Nice To Haves

• CNA certification is a plus
• Familiarity with state home care regulations is a plus

Responsibilities

• Manage and confirm all client care schedules
• Match caregivers to clients based on qualifications and availability
• Build strong relationships with clients, families, and caregivers
• Maintain accurate records and notes in scheduling software
• Respond to urgent scheduling needs
• Fill in for caregiver shifts as needed
• Conduct visits to client homes as needed
• Provide support and guidance to caregiving staff
• Handle scheduling conflicts and concerns promptly
• Assist with new client referrals and service onboarding
• Collaborate with Senior Care Advisors
• Perform other administrative and care coordination tasks as needed

Benefits

• Competitive pay + performance-based bonuses
• Medical, dental, vision insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Supportive leadership & a family-like work culture
• Long-term career growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED