Senior Candidate Services Liaison

City of New York • New York City, NY

1d

About The Position

The Campaign Finance Board (CFB) is a nonpartisan, independent city agency dedicated to making local democracy more open, transparent, and equitable by empowering New Yorkers to participate in elections. The Candidate & Committee Services (CA) department, within the CFB, focuses on direct engagement with candidates, campaigns, and committees, as well as managing agency records and data. The Candidate & Committee Services Unit specifically helps municipal candidates navigate the campaign finance program through training, guidance, and support. This role is for a Senior Candidate Services Liaison who will act as a senior compliance expert, guiding a team of three Candidate Services Liaisons. The position involves reviewing guidance on non-routine inquiries, serving as an experienced point of contact for complex compliance matters, and ensuring consistent, high-quality guidance. The ideal candidate will have expertise in campaign finance compliance, strong relationship-building skills, and sound professional judgment, with the ability to manage high-stakes conversations and coach team members. This role directly impacts the CFB's ability to run a fair and accessible public matching funds program by ensuring campaigns receive accurate and timely guidance, thereby improving their compliance with CFB requirements. The position is seen as a form of public service, requiring passion for local government and civic participation.

Requirements

• Knowledge of and/or demonstrated interest in New York City government and politics.
• Knowledge and understanding of city campaign finance laws and compliance requirements including disclosure, contribution limits, and reporting.
• Familiarity with the structure and functions of New York City government agencies, especially those related to elections and campaign finance.
• Awareness of best practices for clear and consistent communication within a team and with external stakeholders.
• Knowledge and understanding of motivational theories and leadership styles and approaches.
• Knowledge and understanding of diversity, equity, and inclusion principles.
• Superior time management skills and the ability to manage multiple projects.
• Effective communication skills to interact with internal partners, external partners, and the public.
• Ability to conduct trainings and presentations clearly and effectively to various audiences, including candidates, campaign staff, and the general public.
• Customer-focused approach to answering questions and solving problems.
• Excellent interpersonal, written and verbal communication skills.
• Ability to serve as a liaison between the CFB, candidates and their campaigns, effectively managing relationships and addressing inquiries or issues.
• Ability to ensure that candidates and their campaigns have the necessary resources and information to comply with all relevant campaign finance regulations and policies.
• Ability to adapt to changing priorities and requirements, especially in a regulatory environment.
• Ability to facilitate teamwork and ensure coordination on assignments and project deliverables.
• High attention to detail in reviewing compliance documents and ensuring all information is correct and up to date.
• Willingness to take the lead on projects and tasks and proactively identify and address potential issues.
• Ability to work well with others, including internal teams and external stakeholders, fostering a cooperative work environment.
• Demonstrated dedication to performing duties at a high standard and ensuring that the agency’s mission is met effectively.
• A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or
• A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or
• Education and/or experience equivalent to “1” above.

Nice To Haves

• Prior work experience in the elections, ethics, or campaign finance policy space.
• Experience managing direct reports.

Responsibilities

• Manage and develop a team of three Candidate Services Liaisons, setting performance expectations, conducting performance evaluations, and providing continuous feedback and career development support.
• Serve as a senior liaison between candidates running for New York City office and the CFB, with a focus on complex disclosure or compliance matters.
• Provide clear, timely, and accurate guidance to candidates, campaign representatives, and members of the public on Campaign Finance Act compliance, including public funds eligibility, audit procedures, and ongoing disclosure requirements.
• Review and oversee guidance issued to campaigns by team members, including draft responses to non-routine questions requiring specialized knowledge or coordination with agency subject matter experts.
• Conduct and assist with Compliance, Statement Review, Post-Election and other trainings for candidates, treasurers, campaign staff, and the public.
• Provide technical assistance to candidates, treasurers, and campaign staff on CFB applications including the CFB Portal, C-SMART, and Contribute; troubleshoot user issues and escalate complex problems as needed.
• Conduct research, data collection, and analysis to support unit operations, candidate-facing guidance and resources, and policy implementation.
• Contribute to cross-unit initiatives, agency projects, and stakeholder meetings, bringing the candidate perspective into discussions that shape CFB policy, tools, and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees