Senior Camp Manager

EXPERIENCE CAMPS, INC.•Westport, CT

2d•$80,000 - $90,000•Remote

About The Position

Experience Camps is a national nonprofit that transforms the lives of grieving children through no-cost summer camps, year-round programs, and a culture-shifting movement to normalize childhood grief. Our vision is a world where every grieving child has the support they need to thrive. THE OPPORTUNITY The Senior Camp Manager (SCM) leads the year-round planning, execution, and people management of the camp operations team. The SCM manages a team of year-round and seasonal staff that execute the operations for camp.

Requirements

7+ years of professional experience in camp leadership, nonprofit program management, or related operational roles.
Proven experience managing teams in a remote and geographically distributed environment.
Demonstrated success in building systems, processes, and scalable operations.
Strong organizational and project management skills with a sharp attention to detail.
Outstanding communication skills with the ability to lead through influence and empathy.
Passion for the mission of Experience Camps and an authentic connection to our work.

Nice To Haves

A strategic and inclusive leader with a collaborative spirit.
A systems thinker who thrives in building structure within dynamic, evolving environments.
An empathetic communicator who leads with optimism, clarity, and compassion.
Someone who embraces creativity, problem-solving, and teamwork—with a good dose of humor.

Responsibilities

Lead, supervise, and support a team of Camp Managers who oversee operations at individual camp locations.
Set and communicate clear team priorities aligned with Experience Camps’ strategic goals.
Promote a diverse, equitable, and inclusive culture within the operations team and across camps.
Recruit, onboard, and train seasonal and year-round operations staff and volunteers.
Develop strategies and systems to improve the full staff journey—from recruitment to post-camp engagement.
Oversee all aspects of camp operations, ensuring consistency, safety, and excellence across multiple sites.
Develop, document, and implement standardized processes and best practices for camp delivery.
Project manage the annual camp operations cycle, ensuring deadlines and deliverables are met.
Design and execute systems that support site-specific customization while maintaining program fidelity.
Manage camp operations resources, including logistics, transportation, meals, site coordination, and risk management.
Travel to assigned camp locations to provide in-person support during camp sessions.
Travel to additional weekend programs and conferences throughout the year.
Assist with managing camper arrivals and departures, including chaperone coordination and travel logistics.
Provide behind-the-scenes support to ensure camp operations run smoothly and allow the rest of the team to focus on camper and staff experience.
Collaborate with the HQ camp team during the camp week to gather feedback, troubleshoot challenges, and identify opportunities for improvement.
Travel to prospective camp locations for evaluation.
Lead the research and development of new camp locations and evaluate potential partnerships.
Collaborate with subject matter experts in medical, programming, and mental health to ensure quality and innovation.
Collect and analyze data on camp operations to evaluate impact and identify areas for improvement or expansion.
Develop and manage the annual operations budget in partnership with the Director of Programs.
Lead internal communications for the camp operations team, including maintaining an annual operations calendar.
Collaborate closely with HQ departments to align operations with broader organizational initiatives.
Build and sustain strong relationships with host camp facilities, vendors, and community partners.
Champion Experience Camps’ values in every aspect of your work.