Senior Business Systems Product Owner (GTM)

Harness•San Francisco, CA

3h•$160,000 - $195,000

About The Position

The Senior GTM Business Systems Product Owner owns the strategy, roadmap, and change management process for various projects and automations in Salesforce and adjacent GTM systems. This role will partner with our Revenue, Marketing and Deal Operations teams, understanding their priorities, documenting requirements and working with our Business Systems delivery team to get these across the finish line. This role is critical to the GTM Business Systems team, in driving business strategy and technical execution.

Requirements

8+ years of experience in GTM systems, Salesforce product ownership, RevOps, or Business Systems roles.
Expertise in Salesforce and GTM ecosystems (CPQ, Billing, Marketing Automation, Integrations, Data Architecture).
Proven experience owning product roadmaps, prioritization frameworks, and cross-functional change initiatives.
Strong ability to translate complex business needs into clear system requirements.
Exceptional stakeholder management, communication, and decision-making skills.
Experience operating in high-growth, evolving GTM environments.

Responsibilities

Own and drive the GTM Business Systems roadmap, ensuring alignment with company strategy and internal stakeholder priorities.
Drive change management and prioritization processes, ensuring system changes are well documented, communicated and aligned based on stakeholder priorities and business systems capacity.
Lead discovery and requirement gathering, translating business needs into clear product requirements, success criteria, and acceptance standards.
Own change management for GTM system enhancements, including rollout planning, stakeholder communication, enablement, and adoption measurement.
Partner closely with internal Business Systems delivery teams throughout build, unit testing, and release cycles to ensure high-quality execution and successful outcomes.
Act as the business owner during design and delivery stages, validating that solutions meet the business requirements, usability, data integrity, and operational standards.
Proactively manage risk, dependencies, and release impacts for revenue-critical workflows.
Communicate roadmap progress, priorities, and outcomes to senior leadership, serving as a trusted advisor on GTM system capabilities.
Drive towards a future-state, AI-enabled GTM systems vision, identifying agentic workflows, exploring and automating repeatable processes to drive productivity and increase revenue to our Business Stakeholders, while ensuring governance, trust, and scalability.