Senior Business Systems Architect (GTM)

Harness•San Francisco, CA

5h•$160,000 - $195,000•Onsite

About The Position

As a Senior Salesforce Architect, you will own the design, implementation, and release of technical solutions that drive revenue growth for our Go-to-Market partners. These efforts will focus around the Salesforce platform, Salesforce CPQ and Sales cloud primarily, but we’ll lean on your expertise to optimize various processes and automations across the GTM Systems ecosystem. You will partner with our business partners, prioritizing projects, owning the design and build phase of projects.

Requirements

10+ years of experience in Salesforce architecture and enterprise-scale GTM or business systems leadership.
Proven success leading complex, cross-functional initiatives across Salesforce, GTM platforms, and adjacent enterprise systems.
Hands-on experience designing and delivering scalable Salesforce and GTM implementations, including systems, processes, and integrations.
Deep technical expertise in Salesforce technologies (Apex, Visualforce, Lightning Web Components, APIs) and GTM domains across Sales, Marketing, and Service.
Strong integration and automation skills, leveraging iPaaS tools and API-first architectures to reduce operational complexity.
Strategic, business-minded leader able to balance architectural rigor with measurable business outcomes.
Clear and trusted communicator who can translate technical concepts for executives and non-technical stakeholders.
Thrives in fast-paced, high-growth SaaS environments and brings a strong growth mindset to scaling platforms and teams.

Responsibilities

Own and drive the GTM Business Systems roadmap, ensuring alignment with company strategy and internal stakeholder priorities.
Drive change management and prioritization processes, ensuring system changes are well documented, communicated and aligned based on stakeholder priorities and business systems capacity.
Lead discovery and requirement gathering, translating business needs into clear product requirements, success criteria, and acceptance standards.
Own change management for GTM system enhancements, including rollout planning, stakeholder communication, enablement, and adoption measurement.
Partner closely with internal Business Systems delivery teams throughout build, unit testing, and release cycles to ensure high-quality execution and successful outcomes.
Act as the business owner during design and delivery stages, validating that solutions meet the business requirements, usability, data integrity, and operational standards.
Proactively manage risk, dependencies, and release impacts for revenue-critical workflows.
Communicate roadmap progress, priorities, and outcomes to senior leadership, serving as a trusted advisor on GTM system capabilities.
Drive towards a future-state, AI-enabled GTM systems vision, identifying agentic workflows, exploring and automating repeatable processes to drive productivity and increase revenue to our Business Stakeholders, while ensuring governance, trust, and scalability.