Senior Business Systems Manager

IonQBothell, WA
Hybrid

About The Position

We are seeking a Senior Business Systems Manager to own and evolve IonQ's NetSuite ecosystem as the company scales. This role sits at the intersection of Finance, Operations, and IT — and requires someone who can think strategically about systems architecture while staying hands-on with the configuration, administration, and cross-functional delivery that keeps everything running. You'll lead administration of IonQ's primary NetSuite instance, support the consolidation of additional ERP systems, and serve as a key partner to stakeholders across the business. The environment is fast-moving and complex: multiple revenue streams, manufacturing operations, government contracts, and the controls infrastructure required of a NYSE-listed company.

Requirements

  • 7+ years in business systems or ERP administration, including 3+ years as a hands-on NetSuite Administrator in a mid-to-large-scale environment.
  • Bachelor’s degree in Information Technology, Business Management, or a related field.
  • Strong finance/accounting knowledge
  • Fluent in NetSuite's Inventory and Manufacturing modules.
  • Working knowledge of ITGC controls, SOX compliance frameworks, and formal change management processes, ideally in a publicly traded company.
  • Comfortable operating with ambiguity and competing priorities in a high-growth, publicly traded technology company where processes are still maturing.
  • Excellent problem-solving, interpersonal, and communication skills

Nice To Haves

  • NetSuite Administrator Certification
  • Experience supporting DCAA compliance within an ERP environment, including cost accounting setup, project billing, and audit readiness for government contracts.
  • Expertise with NetSuite Advanced Revenue Management (ARM), including configuration of revenue recognition rules and multi-element arrangements
  • Expertise with NetSuite's Inventory, Manufacturing and MRP modules, including BOM management, routing configuration, work order processing, demand planning, and supply/demand netting
  • Hands-on experience with IonQ's connected systems: Zip (procurement), OneStream (consolidation), RF Smart (warehouse management), Expensify (expenses), or Salesforce (CRM/revenue).
  • Prior experience at a publicly traded hardware, deep tech, or aerospace/defense company, particularly one navigating rapid post-IPO or post-acquisition systems growth.

Responsibilities

  • Own day-to-day NetSuite administration and operations, including managing both internal and external support staff.
  • Identify and implement improvements to existing configurations, workflows, and module utilization
  • Partner with stakeholders across Finance, Supply Chain, Operations, and IT to gather requirements, document functional specs, and deliver scalable ERP solutions.
  • Lead end-to-end ERP migration and integration projects for acquired entities, including project planning, stakeholder communication, data migration, and post-go-live support.
  • Administer and optimize connected financial systems including OneStream and Expensify
  • Maintain SOX compliant controls, documentation, and audit trails across all managed systems

Benefits

  • comprehensive medical, dental, and vision plans
  • matching 401K
  • unlimited PTO and paid holidays
  • parental/adoption leave
  • legal insurance
  • a home technology stipend
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