Senior Business Systems Analyst

Empower

2d • $87,400 - $123,400 • Hybrid

About The Position

The Senior Business Systems Analyst will lead the evaluation of business processes and systems to identify solutions that improve efficiency and effectiveness. This role will partner with business stakeholders and IT teams to gather complex requirements, analyze current and future state needs, and document system specifications that support software development and strategic business goals. The Senior Business Systems Analyst will also help drive alignment across cross-functional teams, contribute to solution delivery and troubleshooting, and mentor junior analysts.

Requirements

• 5+ years of experience as a Business Systems Analyst or equivalent technology industry background.
• Ability to identify and solve business problems through innovative and practical solutions.
• Strong communication skills to convey technical information clearly to audiences at all levels.
• Proven experience with Crystal Reports and Web Intelligence (WebI)
• Strong expertise with the EASY database system and related data
• Experience supporting external client analytics and reporting, including total rewards files, external plan and participant data file
• Solid background in Agile methodologies, with hands-on use of tools such as Jira and Confluence
• Experience implementing AI-driven use cases
• Strong Project Management skills
• Experience collecting, documenting, and managing system requirements from stakeholders.
• Deep understanding of highly complex multi-platform applications and systems.
• Strong documentation skills to create reports, manuals, workflows, and specifications.
• Ability to manage tasks, timelines, and resources to support successful project delivery.
• Flexibility and adaptability to changes in project scope, requirements, and technology.
• Expertise in business analysis within software development environments.

Nice To Haves

• Bachelor’s degree in a related field.
• Financial industry experience.
• Prior production support and troubleshooting experience.
• Experience as a QA or Developer.
• Expertise in other roles on an Agile development team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master.

Responsibilities

• Lead collaboration with cross-functional teams in an Agile environment to gather and document business requirements for software development projects.
• Analyze and translate business needs into clear, concise user stories aligned with project goals.
• Partner with business stakeholders and development teams to support a shared understanding of project requirements.
• Analyze existing systems and processes to identify opportunities for improvement and efficiency gains.
• Review story requirements with cross-functional teams and validate system functionality.
• Contribute to implementations, troubleshoot issues, conduct impact analysis, and recommend solutions.
• Review system enhancements with project stakeholders.
• Create flow diagrams and document technical solutions.
• Mentor junior and mid-level analysts and provide technical guidance.
• Continuously learn and adapt to modern technologies, business analysis best practices, and Agile methodologies.

Benefits

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior