Senior Business Systems Analyst

CGI•Atlanta, GA

6h•Remote

About The Position

Join CGI’s Payment Integrity team as a Senior Business Systems Analyst, serving as a strategic bridge between business objectives and technical solutions. You’ll partner with customers, product leaders, engineering teams, and other cross-functional stakeholders to analyze complex business needs, define system requirements, and help deliver scalable solutions that improve functionality and customer experience. This role can be performed near a CGI office within the United States.

Requirements

5+ years of experience analyzing business processes and application systems
5+ years of experience working with healthcare claims and/or Payment Integrity
Demonstrated experience supporting Agile delivery with product, engineering, QA, Scrum, and project teams
Strong system and data analysis capabilities across enterprise platforms and services
Proficiency with SQL and database query tools, including experience analyzing complex data sets
Ability to understand and communicate technical architecture, data modeling, application design, and infrastructure concepts
Experience developing business and system documentation, including user stories, use cases, workflows, and modeling artifacts
Strong written and verbal communication skills with the ability to engage technical and non-technical stakeholders
Strong organization, analytical thinking, and problem-solving skills in a dynamic environment with shifting priorities

Nice To Haves

Experience with data mapping, transformation, and data movement
Experience collaborating with UX teams on web and mobile solutions
Experience applying AI tools and techniques to improve efficiency or solution quality
Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field

Responsibilities

Translate business processes and functional needs into clear requirements, user stories, use cases, process flows, and acceptance criteria
Lead requirements-gathering and JAD sessions to assess business needs, impacts, dependencies, and solution options
Perform detailed system and data analysis across applications, platform components, and enterprise data sources
Partner with product owners, engineering, QA, UX, and program teams throughout design, development, testing, and implementation
Analyze and communicate technical concepts including service-oriented architecture, data models, application design, and infrastructure
Use SQL and query tools to analyze data and support data mapping, transformation, and movement activities
Develop and interpret process flows, data flows, sequence diagrams, and other solution artifacts
Support Agile delivery and continuous improvement while helping cross-functional teams maintain alignment and execution