Senior Business Systems Analyst

Wolters Kluwer • Riverwoods, IL

1d

About The Position

Preferred candidate will be located in Kennesaw, GA, Dallas, TX or Riverwoods, IL. As a Senior Business Systems Analyst, you will engage in advanced system analysis and work closely with stakeholders to drive improvements in our IT infrastructure. You’ll be responsible for significant contributions to project goals and system enhancements, ensuring seamless integration and optimized performance.

Requirements

• 5+ years experience in a systems analyst role working with customer facing platforms
• Analytical Skills: Advanced skills in comprehensive requirements and system analysis.
• Experience with API testing tools such as Postman is required.
• Communication Skills: Advanced skills in stakeholder communications.
• Documentation: Mastery in creating and maintaining complex technical documents.
• Project Management: Competent in managing project timelines and deliverables.
• Problem-Solving: High-level troubleshooting and resolving issues.
• Technical Understanding: Extensive understanding of diverse system architectures.
• Collaboration: Strong team collaboration and leadership in coordination.

Responsibilities

• Conduct comprehensive evaluations of system requirements and enhancements.
• Lead the translation of business requirements into technical documentation.
• Create and maintain complex documentation for system functionality.
• Oversee and conduct user and system testing with general supervision.
• Develop advanced user manuals and training programs.
• Manage database maintenance and updates independently.
• Coordinate and monitor project schedules and milestones.
• Provide expert-level system troubleshooting and user support.
• Analyze feedback and data to suggest and implement process changes.
• Deliver detailed presentations and reports to senior stakeholders.

Benefits

• Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
• Full details of our benefits are available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees