Senior Business Systems Analyst (SEI, BOXI)

CIBC•Chicago, IL

1d•Hybrid

About The Position

As a member of CIBC’s team, the Senior Business Systems Analyst is responsible for formulating system scope and objectives, validating developed requirements, testing, training, and implementing applications, constructing end user reporting, ensuring sound data quality management practices are implemented, and providing end-user support. The role works on complex issues involving US Private Wealth eco system and key vendors, mentoring employees and performing tasks of advanced technical depth and breadth. The role will specialize in our US Private Wealth platforms, driving innovations and improvements to enhance client experiences and operational efficiency. The role performs tasks of technical depth and breadth, recommending, validating and documenting business requirements for assigned projects to maximize operational efficiency and ensure project control procedures and policies are executed and determine project methods and approaches, providing business support relative to developing, analyzing, and identifying process changes or system enhancements. The role also uses judgment and autonomy on daily tasks, providing operational support for projects after implementation, including problem resolution and recommendations to ensure ongoing success. In addition to this, the Sr. BSA proactively addresses problems within the scope of responsibility and identifies areas for possible improvements and is responsible for formulating system scope and objectives, validating developed requirements, testing, training and implementing applications, constructing end user reporting and providing end user support. The Sr. BSA will also assist in determining methods and approaches to projects aligning with enterprise governance standards, providing business support relative to the development, analysis and identification of process changes or system enhancements.

Requirements

2+ years of experience in Business Systems Analyst experience (i.e., writing user stories, creating and updating systems Use Cases, etc.)
Experience preferably as part of a Private Wealth team
Experience in a reporting writing tool, preferably Business Objects
Understanding and Documenting Requirements: Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs.
Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
Define acceptance criteria and assist with user acceptance testing to ensure success feature implementation.
Strong research, technical analysis, planning and organizational skills
Analyze and Evaluate Systems and Processes across the Private Wealth and business partner landscape.
Detail-oriented, critical thinking skills to investigate complex problems and making sense of information.
Develop and maintain comprehensive documentation for systems and processes
Solution Design/Management Reporting Design: Build client-focused solutions that meet business requirements.
Knowledge of end-to-end systems development life cycles (waterfall, iterative and other modern approaches to software development).
Prepare and validate solution design documents around areas such as scope clarification, solution requirements, user acceptance testing, and quality assurance.
A deep understanding of the Private Wealth data ecosystem will allow for report construction to meet clients and regulatory requests.
Leading and Mentoring: Support end-to-end project implementation as a subject matter expert and provide guidance to a diverse team of business, technology, and project professionals.
Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.
Assist in developing materials to facilitate training sessions and provide support to system users.
Governance: Ensure all Enterprise and US region PMO and Governance rules are followed in the creation and documentation of requirements, testing, and implementation of applications.
Knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
You put our clients first.
You engage with purpose to find the right solutions.
You go the extra mile because it’s the right thing to do.
You give meaning to data.
You enjoy investigating complex problems and making sense of information.
You're confident in your ability to communicate detailed information in an impactful way.
You communicate effectively.
Detail-oriented, critical thinking skills to investigate complex problems and making sense of information.
Strong ability to communicate detailed information in an impactful way.
Excellent verbal and written communication skills.
Influential, strong relationship management and networking
You're driven by collective success.
You know that collaboration can transform a good idea into a great one.
You understand the power of an inclusive team that enjoys working together to create a shared vision.
Driven by collaboration and teamwork.
Your influence makes an impact.
You know that relationships and networks are essential to success.
You have a strong ability to communicate detailed information in an impactful way.
You inspire outcomes by making yourself heard.
Values matter to you.
You bring your real self to work, and you live our values - trust, teamwork, and accountability.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office).

Nice To Haves

Experience with the SEI Wealth Platform

Responsibilities

Formulating system scope and objectives
Validating developed requirements
Testing, training, and implementing applications
Constructing end user reporting
Ensuring sound data quality management practices are implemented
Providing end-user support
Working on complex issues involving US Private Wealth ecosystem and key vendors
Mentoring employees
Performing tasks of advanced technical depth and breadth
Specializing in US Private Wealth platforms, driving innovations and improvements to enhance client experiences and operational efficiency
Recommending, validating and documenting business requirements for assigned projects to maximize operational efficiency
Ensuring project control procedures and policies are executed
Determining project methods and approaches
Providing business support relative to developing, analyzing, and identifying process changes or system enhancements
Using judgment and autonomy on daily tasks
Providing operational support for projects after implementation, including problem resolution and recommendations to ensure ongoing success
Proactively addressing problems within the scope of responsibility and identifying areas for possible improvements
Assisting in determining methods and approaches to projects aligning with enterprise governance standards
Understanding and Documenting Requirements: Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure project needs are met.
Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
Define acceptance criteria and assist with user acceptance testing to ensure success feature implementation.
Analyze and Evaluate Systems and Processes across the Private Wealth and business partner landscape.
Stay abreast of industry trends and technological advancements to recommend improvements and enhancements.
Develop and maintain comprehensive documentation for systems and processes
Solution Design/Management Reporting Design: Build client-focused solutions that meet business requirements.
Prepare and validate solution design documents around areas such as scope clarification, solution requirements, user acceptance testing, and quality assurance.
Construct reports to meet clients and regulatory requests.
Leading and Mentoring: Support end-to-end project implementation as a subject matter expert and provide guidance to a diverse team of business, technology, and project professionals.
Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.
Assist in developing materials to facilitate training sessions and provide support to system users.
Governance: Ensure all Enterprise and US region PMO and Governance rules are followed in the creation and documentation of requirements, testing, and implementation of applications.

Benefits

Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (including Sick Leave, Parental Leave and Vacation)
Holidays
401(k)
Competitive salary
Incentive pay
Banking benefits
Benefits program
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development