Senior Business Systems Analyst

Genworth Financial • Richmond, VA

5d • Hybrid

About The Position

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what’s best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. As an IT team member, you’ll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve – now and in the future. We are looking for a passionate and skilled Senior Business Systems Analyst to join our growing Business Intelligence CoE team. This role focuses on fostering collaboration, knowledge sharing, and best practices related to data integration across the organization. The specialist will be responsible for supporting the community by providing expertise, facilitating discussions, and ensuring the successful use of business intelligence tools and techniques. This position offers an exciting opportunity to shape the future of business intelligence within our organization and contribute to the continuous development of data-driven processes.

Requirements

• Bachelors Degree in IT, Data Analytics, Data Science, Information Systems, or related field
• Minimum of 5 years of experience working in business intelligence, data analytics, or process automation
• Certification in Alteryx, Apex, Power BI, or related data integration platforms.
• Proven experience in data integration, with a deep understanding of tools such as Alteryx, Apex, Power BI, or other related platforms.
• Strong background in data management, ETL processes, data modeling, and automation.
• Demonstrated oral and written communication skills with the ability to tailor communications to differing audiences including Senior Management and Technical Developers.
• A collaborative mindset with the ability to build and maintain relationships with community members across departments.
• A passion for continuous learning and knowledge sharing in the field of data analytics.
• Demonstrated organizational and prioritization skills with the ability to handle multiple tasks and meet deadlines while working independently.
• Familiarity with data governance and security best practices.
• Familiarity with databases (SQL, Oracle, etc.), data management, and cloud platforms (e.g. AWS, Azure) is a plus.

Responsibilities

• Provide expert guidance on Business Intelligence tools (Alteryx, APEX, Power BI) to enable scalable, efficient, and sustainable data solutions across the enterprise.
• Partner with stakeholders to design and implement reusable, governed data solutions aligned to enterprise architecture and platform strategy.
• Establish, enforce, and evolve governance frameworks including standards, policies, naming conventions, and best practices across BI tools and platforms.
• Monitor and drive compliance with data governance, security, and risk management policies, including auditing, certification, and lifecycle management of assets.
• Define and promote development standards, performance optimization techniques, and advanced analytics practices to improve quality and operational efficiency.
• Oversee intake, prioritization, and alignment of BI work to ensure solutions meet business needs while adhering to governance and platform guidelines.
• Create and maintain documentation, SOPs, and user-facing materials (guides, FAQs, training content) to support consistent and compliant solution delivery.
• Enable a self-service analytics culture by coaching users, facilitating communities of practice, and promoting adoption of governed, reusable assets.
• Collaborate with cross-functional teams to identify opportunities for automation, integration, and migration to strategic platforms (e.g., Databricks, cloud services).
• Track and report on platform usage, adoption, and governance metrics to inform continuous improvement and strategic decision-making.
• Foster a culture of accountability, data stewardship, and continuous learning across the analytics community.

Benefits

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

What This Job Offers

• Job Type: Full-time
• Career Level: Senior