Senior Business Systems Administrator (NetSuite)
About The Position
At Caribou, we care about giving people financial freedom so they can focus on what’s most important to them. Today, less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses, as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly. On average, our drivers save $162/month on their car loans while protecting their investment long term. Caribou is led by leaders from the technology, automotive, and finance industries. We’re proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others. Caribou is looking for a Senior Financial Systems Analyst (Senior Business Systems Administrator, NetSuite) to join our Accounting team reporting directly to the Controller. This role is crucial for managing and optimizing our financial processes, ensuring our financial systems are scalable, secure, and optimized for high-velocity growth.
Requirements
- Bachelor degree in Information Technology, Finance, Accounting, or a related field
- 5-7 years of experience as an administrator or business systems analyst with Netsuite (required) and other financial systems tools (UKG and Avalara experience preferred).
- Deep expertise in NetSuite configuration and administration.
- Proven experience architecting integrations between NetSuite and peripheral systems (HRIS, tax engines, and banking APIs).
- Solution-oriented with strong analytical and problem-solving skills, a high sense of quality and attention to detail.
- Experience architecting solutions and being hands-on when needed to develop and troubleshoot code.
- Strong understanding of accounting principles, financial reporting and IT General Controls (ITGC).
- Excellent verbal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders.
Nice To Haves
- UKG and Avalara experience preferred
- Hands-on NetSuite coding experience (SuiteScript 2.0/2.1) is strongly preferred
Responsibilities
- Serve as the primary administrator for our financial systems, including Netsuite, UKG and Avalara.
- Manage day-to-day operations, while providing high-level hands-on support for users.
- Act as the product owner for the financial tech stack, identifying opportunities for automation and efficiency gains through gap analysis, process mapping, and system enhancements.
- Lead the hands-on customization of NetSuite and UKG.
- Gather complex requirements from stakeholders and translate them into technical specifications, custom workflows, and SuiteScripts.
- Ensure application reliability and performance during critical periods. This includes overseeing data accuracy for month-end and year-end close and building sophisticated, customized financial reports.
- Troubleshoot system errors, data issues, and workflow problems to ensure minimal disruption to financial operations.
- Maintain compliance with internal controls, accounting policies, and regulatory requirements.
- Liaise with third-party vendors and external consultants for more complex issues and system enhancements.
- Collaborate with cross-functional teams to develop detailed technical solutions, recommend suitable architecture, implement solutions that support new business initiatives and oversee the appropriate change management requirements.
Benefits
- Competitive compensation: $87k - $108k
- Eligible for annual performance-based Incentive Equity options
- 401(k) retirement plan
- Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
- Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance
- Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance
- Up to $1,000 per year for eligible professional development expenses
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
