Senior Business Support Analyst

Puget Sound Energy • Bothell, WA

4d • $82,000 - $136,300

About The Position

Puget Sound Energy (PSE) is seeking a Senior Business Support Analyst to join their Planning team. This role is responsible for advanced evaluative, quantitative, and qualitative analysis to support asset management and electric system planning needs. The focus is on developing analytical tools, models, and data frameworks for capital planning, project portfolio development, and long-term transmission and distribution (T&D) physical asset lifecycle strategy. The position provides technical support for database systems and analytical tools, leads the development of performance metrics and reporting dashboards, and collaborates with system planners, IT, data scientists, and enterprise analytics teams. The role also upholds safety compliance standards and ethical business conduct.

Requirements

• Associate’s degree in business, economics, finance, or related, and 5 years quantitative/qualitative analysis; or equivalent combination of education and/or work experience.
• Experience working with relational database systems (querying, analysis, reporting).
• Solid written, interpersonal, and group communication skills.
• Experience using a variety of business applications and analysis tools such as Access, Visio, PowerPoint, Excel, statistical software, SAP Business Warehouse, SAP modules, and Cognos.
• Excellent problem solving skills.
• Project management skills.
• Ability to understand and explain technical concepts.
• Excellent writing, communication and customer service skills.
• Strong time management and organizational skills.
• Experience in providing guidance and direction to lower staff.
• Ability to take initiative and work both independently and as part of a team to accomplish objectives.

Nice To Haves

• Advanced degree in engineering or analytics.
• Experience in electric utility system planning or T&D asset management.
• Experience in understanding business process relationship with data analysis and metrics.
• Experience with investment planning, risk modeling, or asset analytics.
• Data pipelines and dataset structuring.
• Strong data mining, conditioning, validation and QA/QC audit practices.
• Knowledge of rate-making process

Responsibilities

• Uses advanced analytics and develops tools using Macro/VBA development for Excel and Access, to analyze asset and system data, identifying trends, root causes, metrics, and risk drivers.
• Supports capital investment decision-making through analyzing, trending, forecasting and scenario analysis.
• Designs tools to prioritize and optimize capital projects through tracking business/program performance and data statistics.
• Develops dashboards, KPIs, and performance reporting tools.
• Responsible for maintenance, enhancement and development of querying techniques used to effectively, consistency and accurately derive reports and data.
• Maintains and enhances data querying, reporting, and visualization tools.
• Communicates analytical methods, assumptions, and results with key stakeholders to allow for effective data-driven decisions in line with business goals.
• Leads or supports cross-functional initiatives and process improvements.
• Supports system maintenance, upgrades, testing, QA/QC on outputs, and training.
• Performs other duties as assigned.

Benefits

• medical, dental, vision, basic life, and short- and long-term disability insurance
• supplemental life insurance
• accidental death and dismemberment insurance
• flexible spending accounts for health care and dependent daycare
• Employee assistance program (EAP)
• 401(k) investment option
• cash balance retirement plan
• Paid Time Off (PTO)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree