Senior Business Planner

Microsoft • Redmond, WA

3d • $106,400 - $222,600

About The Position

The Senior Business Planner will help Microsoft transition commercial customers from legacy buying programs and agreements to its North Star commerce platform, MCA. The role is part of the Monetization Strategy & Licensing organization within Marketing and the Deal-Making Strategy & Services team, which develops global deal-making and enablement strategy across Microsoft's commercial portfolio. The planner will shape transition strategy, deal constructs, and field enablement across Azure, Security, Microsoft 365, and Dynamics 365, supporting customer experience, operating efficiency, and long-term growth.

The role involves partnering across commerce engineering, product business planning, finance, legal, operations, field sales, regional teams, sellers, partners, and customers. It requires analyzing customer segments and migration readiness, addressing buying-experience friction, protecting customer value and commitments, and monitoring progress through executive-facing reviews. The position is Business Planning IC4.

Requirements

• Bachelor's degree in Engineering, Computer Science, Economics, Business, or a related field, and 4+ years of product management, strategy consulting, finance, business/corporate development, or related experience; or equivalent experience.
• Strategic thinking and ability to understand and connect complex business models, systems, and processes.
• Structured, analytical problem-solving skills, including combining data from multiple sources to make data-driven decisions.
• Track record of engaging cross-functional stakeholders in engineering, finance, legal, operations, and field teams to build credibility and partnership.
• Compelling storytelling, executive presence, and ability to influence at senior levels.

Nice To Haves

• Bachelor's degree in Engineering, Computer Science, Economics, Business, or a related field and 8+ years of relevant experience; or an MBA or related master's degree and 6+ years of relevant experience; or equivalent experience.
• 2+ years of experience in commercial licensing, commerce or billing platforms, deal-making, or monetization strategy.
• Experience with Microsoft commercial licensing programs and buying motions such as EA, MCA, CSP, and MACC.
• Experience leading large-scale customer or platform migrations, or complex change management across field and partner audiences.

Responsibilities

• Develop and implement go-to-market and transition strategy for moving customers from legacy agreements and programs to the North Star platform, in partnership with commerce engineering, product business planning, finance, legal, operations, and field sales.
• Build transition frameworks and deal constructs that protect customer value, preserve commitments such as MACC, and manage revenue and margin impacts.
• Use internal data with corporate and regional sales strategy teams to segment customers, assess readiness, identify blockers, and size opportunities across segments and geographies.
• Gather insights from field sellers, partners, and customers, and conduct competitive research to identify buying-experience friction; translate findings into product, policy, and process requirements for commerce platform teams.
• Drive field readiness and enablement through playbooks, guidance, office hours, and escalation paths for sellers and partners worldwide.
• Partner with regional counterparts to build business cases that change business models, go-to-market approaches, and deal-making to accelerate adoption of the North Star platform.
• Run quarterly cross-functional leadership cadences to track transition progress, identify accelerators and obstacles, recommend changes, and write executive-ready narratives that drive decisions.
• Contribute to an inclusive work environment in alignment with Microsoft values.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior