Senior Business Planner

Microsoft•Redmond, WA

About The Position

The Senior Business Planner will help Microsoft transition commercial customers from legacy buying programs to its North Star commerce platform (MCA). The role is part of the Deal-Making Strategy & Services team within the Monetization Strategy & Licensing organization, which develops cross-cloud monetization strategy and global deal-making and empowerment approaches across Microsoft's commercial portfolio, including Azure, Security, Microsoft 365, and Dynamics 365. The position develops transition strategy, deal constructs, and field enablement to help customers move to the North Star platform while protecting customer value and managing revenue and margin effects. It works across commerce engineering, product business planning, finance, legal, operations, field sales, regional teams, partners, and customers. The planner assesses customer readiness and transition opportunities, identifies buying-experience friction, shapes platform requirements, supports field readiness, tracks progress with leadership, and creates executive-ready narratives that inform decisions.

Requirements

Bachelor's degree in Engineering, Computer Science, Economics, Business, or a related field, plus 4+ years of product management, strategy consulting, finance, business/corporate development, or related experience; or equivalent experience.
Strategic thinking and ability to understand and connect complex business models, systems, and processes.
Structured, analytical problem-solving skills, including combining data from multiple sources to make data-driven decisions.
Track record of engaging cross-functional stakeholders, including engineering, finance, legal, operations, and field teams, to build credibility and partnership.
Compelling storytelling, executive presence, and ability to influence at senior levels.

Nice To Haves

Bachelor's degree in Engineering, Computer Science, Economics, Business, or a related field, plus 8+ years of product management, strategy consulting, finance, business/corporate development, or related experience; or an MBA or related degree plus 6+ years of such experience; or equivalent experience.
2+ years of experience in commercial licensing, commerce or billing platforms, deal-making, or monetization strategy.
Experience with Microsoft commercial licensing programs and buying motions such as EA, MCA, CSP, or MACC.
Experience leading large-scale customer or platform migrations, or complex change management across field and partner audiences.

Responsibilities

Develop and implement go-to-market and transition strategy for moving customers from legacy agreements and programs to the North Star platform.
Partner with commerce engineering, product business planning, finance, legal, operations, and field sales on the transition.
Build transition frameworks and deal constructs that protect customer value, preserve commitments such as MACC, and manage revenue and margin impact.
Use internal data and partner with corporate and regional sales strategy teams to segment customers, assess readiness, identify blockers, and size opportunities across segments and geographies.
Gather insights from field sellers, partners, customers, and competitive research to identify friction in the buying experience.
Translate customer and field insights into product, policy, and process requirements for commerce platform teams.
Drive field readiness and enablement through playbooks, guidance, office hours, and escalation paths for sellers and partners worldwide.
Partner with regional counterparts to develop business cases that adjust business models, go-to-market approaches, and deal-making to accelerate platform adoption.
Run quarterly cross-functional leadership cadences to track transition progress, identify accelerators and blockers, and recommend changes.
Write executive-ready narratives that drive decisions.