Senior Business Operations Associate

Aerotek•Jacksonville, FL

About The Position

This position should mirror the BOA position. The purpose behind this position is to retain BOAs that support high profile accounts. High profile accounts are those accounts maintaining over $100,000 in weekly spread and/or has maintained spread at an average above 90,000 for an 12 week consecutive period.

Requirements

Proficient with Microsoft Excel
Knowledge of invoice offerings
Basic understanding of VMS tools
Detail oriented
Excellent communication skills
Adaptable, flexible
Ability to implement and streamline processes
Ability to multi task and manage projects
Ability to build strong relationships with Contract Analysts, Sales Directors and Front Office
Adhere to all contract compliance as it relates to billing
Sense of urgency
Ability to research and resolve account issues
Demonstrated ability to maintain statement ready accounts
Demonstrated ability to escalate accounts timely
All candidates must commit one year to the role and should not be actively pursuing other opportunities

Responsibilities

Performs billing and financial analysis for assigned projects as it relates to account receivables
Creates weekly and monthly reports on project/program performance of receivables
Creates, analyzes and distributes operational and ad-hoc reporting as required
Participate in weekly/monthly PO tracking management of accounts
Ensures proper communication and timeliness of invoicing, including adjustments.
Ensures key metrics are meet through monitoring of reports and weekly communication with team and field personnel
Establishes and performs audits as necessary to ensure compliance with contract deliverables as it relates to receivables
Confirms assigned projects/programs/contracts are closed out accurate and complete with an final invoice, if necessary
Maintain Team Scorecard accuracy.
Identifies OFIs and develops process improvements
Assists with special projects
SME and support liaison for field offices, program offices, front office, operational support group for accounts receivables
Audits and tracks sub-vendor, supplier revenue and performance for projects/programs
Supplies reporting and participates in 3rd party audits as needed
Government Sr BOA: Certified payroll reports, enhanced reporting and billing requirements (tracking funding, specialized manual requirements, project detail and cost-to-date reporting), knowledge of government policies (travel, contract types)