Senior Business Operations Analyst, Infrastructure Planning and Operational Excellence

DigitalOcean • Seattle, WA

9d • $108,000 - $134,000 • Hybrid

About The Position

As a Senior Business Operations Analyst, Infrastructure Planning and Operational Excellence at DigitalOcean, you will join a newly formed Business Operations & Strategy function within Physical Infrastructure, reporting to the VP, Capacity & Business Operations. You'll drive strategic planning, capital allocation, and investment decisions that enable scalable infrastructure growth while maximizing financial return and operational efficiency, partnering closely with Finance, Data Center Operations, and Product.

Requirements

• 5+ years of experience in financial modeling, business operations, FP&A, or strategy, ideally within infrastructure, data centers, or cloud/hosting industries
• Strong understanding of unit economics and capital-intensive infrastructure investment decisions
• Advanced financial modeling skills
• Experience partnering with Finance teams on capital planning, budgeting, or investment analysis
• Demonstrated ability to translate ambiguous business questions into structured analyses and clear recommendations
• Comfort operating without an established playbook, building processes and frameworks from scratch
• Excellent communication skills, with experience presenting to senior and executive stakeholders
• Experience with competitive benchmarking or market analysis
• Bachelor's degree in Finance, Economics, Business, Engineering, or a related field; MBA a plus
• Familiarity with data center or cloud infrastructure economics (power, space, hardware refresh cycles) preferred

Responsibilities

• Partner with Finance to build and maintain forward-looking financial models for infrastructure investments to support capital allocation decisions across the global data center footprint
• Develop and own infrastructure unit economics - DC site effectiveness and profitability analytics, including power utilization, internal vs. external usage mix, and revenue-generating vs. non-revenue consumption
• Define and track infrastructure efficiency KPIs (e.g., cost per MW, revenue per rack, utilization rates) and report trends to senior leadership
• Conduct competitive benchmarking against peer cloud and colocation providers to inform benchmarks
• Partner with Finance, Data Center Operations, and Product teams to align business models with company-wide financial planning cycles
• Translate complex financial and operational data into clear, actionable recommendations for the VP and executive stakeholders
• Identify opportunities to improve capital efficiency and operational return across the infrastructure portfolio
• Support scenario planning and sensitivity analysis for major infrastructure investment decisions
• Establish repeatable frameworks and tooling for ongoing business modeling as the function matures

Benefits

• Competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy
• Reimbursement for relevant conferences, training, and education
• Access to LinkedIn Learning's 10,000+ courses
• Bonus in addition to base salary
• Equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior