Senior Business Manager - Data Center Certification, Field & Modular Services
About The Position
This role is responsible for leading and growing certification, field evaluation, and modular data center services in North America. The Senior Business Manager will develop and execute growth strategies, manage the pipeline, and position UL Solutions as a system-level assurance partner. Key responsibilities include leading the development and commercialization of modular data center service offerings, ensuring seamless integration of factory testing, field inspections, and system validation, and serving as a senior commercial and technical interface for key customers. The role also involves cross-functional orchestration and product/portfolio development for modular data centers.
Requirements
- Experience in business leadership and growth.
- Experience in developing and executing growth strategies.
- Experience in pipeline management.
- Experience in cross-selling services.
- Experience in solution development for certification, modular, and field services.
- Experience in translating customer requirements into certification and compliance pathways.
- Experience in field and operational execution.
- Experience in customer and market leadership.
- Experience in cross-functional orchestration.
- Experience in product and portfolio development.
Nice To Haves
- Experience with UL 2755 and UL 2140 pathways.
- Familiarity with AHJ expectations and standards.
- Experience with modular data center offerings.
- Experience with Follow-Up Services (FUS) and Product iQ listing.
Responsibilities
- Own P&L performance for certification, field evaluation, and modular data center services in North America.
- Develop and execute growth strategies across hyperscale, colocation, and OEM segments.
- Build and manage pipeline, driving cross-sell of TIC services (testing, inspection, certification, advisory).
- Position UL Solutions as a system-level assurance partner, not just component certification provider.
- Lead development and commercialization of modular data center service offerings, including full certification, limited-production certification, field evaluation, and interim approval pathways.
- Translate customer requirements into clear certification and compliance pathways, aligning with AHJ expectations and standards.
- Drive bundling of advisory + design review + field validation + certification to remain competitive.
- Ensure seamless integration between factory testing, field inspections, and final system validation.
- Partner with field engineering teams to deliver inspections and evaluations, maintain technical competency and compliance execution, and improve cycle time, consistency, and customer satisfaction.
- Establish scalable operating model for global field service deployment and modular projects.
- Serve as senior commercial and technical interface for key customers.
- Guide customers through complex system-level approval challenges (power, cooling, integration, modular deployments).
- Build trust with regulators, AHJs, and industry stakeholders to support acceptance of new architectures.
- Capture market insights and translate into new service offerings and standards influence.
- Act as solution orchestrator across sales, engineering, lab operations, and field teams.
- Align stakeholders to deliver integrated lifecycle solutions from design → testing → certification → commissioning.
- Enable “One UL” delivery model across COUs and global regions.
- Define and scale repeatable offerings for modular data centers: design review / report of findings, factory validation, Follow-Up Services (FUS) and Product iQ listing.
- Connect component-level TIC with system-level assurance and integrated solutions.
- Support pricing models, commercial frameworks, and GTM strategy.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
