Senior Business Line Trainer

M&T BankWilliamsville, NY
Onsite

About The Position

Design, develop, implement and manage pro-active training programs in support of assigned business needs. Increase employee’s skills and knowledge on the job through the facilitation and development of a variety of specialized training programs including those that support the needs of assigned business. Actively involved in training design and enhancing training programs and/or materials. Consults with managers to evaluate training and development needs of bank employees and makes recommendations for improving effectiveness of programs. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. May lead the work of others and serves in mentoring capacity. Observes, coaches and provides feedback regarding training delivery skills.

Requirements

  • Bachelor’s degree and a minimum of 3 years related business line, facilitation and/or teaching experience or in lieu of a combined minimum of 7 years higher education and/or work experience including 3 years related business line, facilitation and/or teaching experience.

Nice To Haves

  • In-depth understanding of concepts and principles in own discipline and a basic knowledge of these elements in other disciplines
  • In-depth understanding of how own area integrates within the organization sub-function and basic commercial awareness

Responsibilities

  • Design, develop, implement and manage pro-active training programs in support of assigned business needs
  • Increase employee’s skills and knowledge on the job through the facilitation and development of a variety of specialized training programs
  • Actively involved in training design and enhancing training programs and/or materials
  • Consults with managers to evaluate training and development needs of bank employees and makes recommendations for improving effectiveness of programs
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
  • Promote an environment that supports belonging and reflects the M&T Bank brand
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Complete other related duties as assigned
  • May lead the work of others and serves in mentoring capacity
  • Observes, coaches and provides feedback regarding training delivery skills
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