Senior Business Intelligence Analyst

Navy FederalPensacola, FL
Onsite

About The Position

Supports the Payment Network Office within Consumer Lending Products in optimizing credit card interchange revenue. Monitors and validates cardholder maintenance files submitted to payment networks, ensuring data accuracy, completeness, and timely processing for Account Level Management. Analyzes spend assessment data to identify trends, anomalies, and key drivers of interchange revenue. Maintains and enhances reporting processes to validate interchange rates, ensuring alignment with contractual terms while identifying discrepancies and optimization opportunities. Delivers actionable insights that inform business decisions and network strategy.

Requirements

  • Bachelor's Degree in Business Administration, Statistics, or related field
  • 5-7 years of experience in data analysis and reporting
  • Working experience working with SQL and Power BI
  • Complete knowledge and understanding of business area/specialization
  • Advanced skill using business intelligence applications and/or cloud services
  • Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
  • Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
  • Advanced skill in complex data manipulation across multiple tables
  • Effective data integration, cleaning and validation skills
  • Skill communicating data analysis and visualizations to nontechnical and senior audiences
  • Skill with data analysis tools and programming languages such as Python, R
  • Research skills
  • Interpersonal skills
  • Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words

Responsibilities

  • Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance
  • Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
  • Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
  • Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
  • Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
  • Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance
  • Provide reporting solutions and respond to ad-hoc report requests within the business area
  • Create specifications for reports and analysis based on business needs and required or available data elements
  • Build working relationships with team members and subject matter experts
  • Lead small projects and initiatives
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