Senior Business Experience & Planning Advisor - Contract Management
About The Position
The Business Experience Planning & Administration Advisor Sr plays a critical role in supporting Presidents CIO Group by ensuring that business initiatives, contracts, and technology-related processes are effectively planned, governed, and executed. This role blends business analysis, program coordination, and executive-level communication to drive data-informed decisions and optimize operational outcomes. The position will be responsible for strategic engagement with senior leadership, requiring deeper analytical insight and the ability to translate complex data into actionable recommendations. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Indirectly leads cross-functional teams to improve business planning methods. Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations. Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals. Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy. Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Requirements
- Experience working with governance processes, contracts, or technology-related initiatives
- Strong analytical skills with the ability to synthesize large and complex data sets
- Proven experience in business analysis, program management, or related roles
- Demonstrated ability to communicate effectively with executives and senior stakeholders
- Advanced problem-solving skills with a focus on data-driven recommendations
- Excellent written and verbal communication skills
- Bachelors degree
- Industry relevant experience is typically 8+ years
Nice To Haves
- Business Development
- Business Intelligence (BI)
- Competitive Advantages
- Competitive Strategies
- Data Integration
- Data Mining
- Datasets
- IT Business Analysis
- IT Contract Management
- IT Strategic Planning
- Strategic Planning
- Higher level education such as a Masters degree, PhD, or certifications is desirable
- Specific certifications are often required
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Responsibilities
- Oversee and support the governance of technology-related contract processes, ensuring alignment with internal controls, policies, and board-level expectations
- Facilitate end-to-end workflow coordination across business, technology, and operations teams
- Provide guidance and recommendations to ensure initiatives follow proper processes and deliver intended outcomes
- Aggregate, analyze, and interpret complex data sets to support decision-making across Presidents CIO Group
- Ensure data accuracy, integrity, and consistency across multiple sources and stakeholders
- Organize and present data in a clear, structured format that is easily understood by both technical and non-technical audiences
- Identify gaps in data and recommend optimal sources and strategies for data collection and utilization
- Partner with senior leaders and executives to support strategic planning and business experience initiatives in the contract processes
- Translate complex analytics into meaningful insights and actionable recommendations
- Lead or contribute to in-depth discussions with leadership on business performance, trends, and opportunities
- Serve as a key liaison between business, technology, and executive stakeholders
- Communicate complex concepts clearly, concisely, and effectively to diverse audiences
- Influence decision-making through strong storytelling supported by data and analysis
- Identify opportunities to improve processes, reporting, and overall business experience delivery
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
