Senior Business Execution Consultant - Interior Design

Wells Fargo•Charlotte, NC
•Hybrid

About The Position

Wells Fargo is seeking a Senior Business Execution Consultant to develop and maintain physical design standards that bring branch strategies and customer experiences to life. The role creates and applies standards for furniture, finishes, lighting, signage, privacy solutions, environmental design, and other physical elements that shape customer and employee experiences across the branch network. Working with Physical Design, Architecture, Construction, Operations, Corporate Properties, external consultants, manufacturers, and suppliers, this individual contributor translates branch strategy and experience objectives into scalable, implementation-ready design solutions. The role balances design expertise with operational, cost, quality, and brand considerations to support consistency, functionality, and efficiency across new builds, renovations, and future branch formats. The position works under the direction of the Physical Design Leader and may require travel up to 30%. A hybrid schedule is available based on team and business needs. The position is not eligible for Visa sponsorship.

Requirements

  • At least 4 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
  • At least 4 years of interior design experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
  • At least 4 years of experience designing retail, hospitality, workplace, financial services, or other customer-facing environments.
  • At least 3 years of experience developing or maintaining design standards, specifications, finish palettes, FF&E packages, or application guides.
  • At least 3 years of experience applying furniture, fixtures, finishes, lighting, signage, environmental design, space planning, or related interior design solutions.
  • Ability to travel up to 30%.
  • Ability to work a hybrid schedule based on team and business needs.

Nice To Haves

  • At least 4 years of interior design experience, including work in retail, hospitality, workplace, financial services, or other customer-facing environments.
  • Bachelor's degree in Interior Design, Environmental Design, Architecture, or a related discipline.
  • Professional interior design certification or an industry-recognized credential.
  • Experience supporting pilot programs, prototype environments, material evaluations, mockups, or design validation initiatives.
  • Experience working in a large, matrixed, or regulated organization.
  • Experience using customer insights, employee feedback, research, or competitive assessments to inform design recommendations.
  • Experience managing relationships and deliverables with design consultants, manufacturers, vendors, or FF&E suppliers.

Responsibilities

  • Develop, document, maintain, and apply branch interior and exterior design standards under the direction of the Physical Design Leader.
  • Create design concepts, palettes, specifications, application guides, and presentation materials for furniture, finishes, lighting, color, signage, privacy solutions, environmental elements, and exterior applications.
  • Translate approved branch strategies, customer journeys, and experience objectives into practical design solutions and implementation-ready standards.
  • Support space planning and environmental design decisions to improve customer and employee usability, accessibility, privacy, comfort, and consistency.
  • Participate in design reviews and quality assurance activities, identify application gaps, document findings, and recommend solutions.
  • Support pilots, prototypes, research activities, and rollouts of new design components and standards.
  • Gather and synthesize feedback from leaders, branch employees, customers, project teams, and delivery partners to inform design recommendations.
  • Research emerging retail, hospitality, workplace, materials, furnishings, and environmental design trends and recommend relevant opportunities.
  • Develop test approaches for new materials, products, concepts, and design solutions in partnership with the Physical Design Leader.
  • Coordinate multiple design workstreams, track decisions and deliverables, and communicate changes to affected partners.
  • Partner with consultants, manufacturers, and FF&E suppliers to evaluate products, alternatives, samples, specifications, and implementation considerations.
  • Present design intent, options, recommendations, and standards clearly to cross-functional stakeholders.
  • Interpret requests and feedback using a solution-first approach, clarify underlying needs, and propose practical design responses.
  • Fulfill applicable risk program, policy, compliance, escalation, and remediation obligations, and make sound risk decisions.
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