Senior Business Execution Consultant - Payment Operations

Wells Fargo & CompanyMinneapolis, MN
$87,000 - $154,000Hybrid

About The Position

Wells Fargo is seeking a Senior Business Execution Consultant within Payment Operations. In this role, you will act as a liaison between the business client and the technical organization by planning, conducting, and directing the analysis of complex business problems. You will lead requirements elicitation sessions to understand business problems and how proposed system enhancements address them, while assessing the impact on existing functionality and business processes. You will also lead or participate in grooming sessions, author user stories, attend size/commit sessions, and provide feedback in retrospectives. You will be responsible for producing business requirement artifacts, including Use Cases, Business and Message Rules, User Stories, Supplemental (non-functional) Specifications, and Business Validation Plans, and collaborate with stakeholders on large and complex projects. You will be engaged throughout the project life cycle, from inception through post-install transition, working directly with all levels up to senior management across the organization and being considered a high-level expert. This role requires a self-starter who can work well under tight deadlines and is comfortable working with technical and business teams. You will also work with user groups to develop training, resolve questions, assess user needs, and perform necessary requirements-gathering activities.

Requirements

  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Ability to work on-site
  • Ability to work a hybrid schedule

Nice To Haves

  • Experience with using AI tools to capture business requirements and accelerate work
  • Demonstrated ability to define, measure, and achieve business outcomes by establishing baseline metrics, setting target performance goals, and tracking progress to realization
  • Experience working with the following applications J-Systems, Ops Online (1CBR), PYPP, 1CWK, GMTS or EMTS
  • Business Analyst experience
  • Payments experience within ISO20022, Wires, SWIFT, ACH, Sanctions, Investigations, electronic payments and/or other related payments
  • Experience in projects in an agile environment, implementing continuous integration and continuous delivery mind-set
  • Knowledge of Jira and Confluence
  • Experience in writing user stories within an Agile environment
  • Experience partnering with line of business to gather business requirements
  • Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
  • Process improvement experience
  • Strong root cause analysis skills
  • Financial services industry experience
  • Risk management and mitigation experience
  • Proficiency in MS Office (Word, Excel, Visio, PowerPoint)
  • Ability to manage multiple and competing priorities
  • Ability to think strategically, implement, and deliver business objectives
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Excellent verbal, written, and interpersonal communication skills
  • Outstanding problem solving and decision-making skills
  • Strong analytical skills with ability to turn findings into executable plans to meet business objectives
  • Ability to create and deliver dynamic presentations

Responsibilities

  • Act as a liaison between the business client and technical organization by planning, conducting and directing the analysis of complex business problems
  • Lead requirements elicitation sessions to understand business problems and how proposed system enhancements address them while assessing impact to existing functionality and business processes
  • Lead or participate in grooming sessions, author user stories, attend size/commit sessions, provide feedback in retrospectives
  • Responsible for producing business requirement artifacts - including Use Cases, Business and Message Rules, User Stories, Supplemental (non-functional) Specifications, Business Validation Plans, and collaborate with stakeholders on large and complex projects
  • Engaged throughout the project life cycle, from inception through post-install transition
  • Work directly with all levels through senior management across the organization and be considered as a high-level expert
  • Self-starter, work well under tight deadlines and be comfortable working with technical and business teams
  • Work with user groups to develop training, resolve questions, assess user needs, and perform necessary requirements-gathering activities

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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