Senior Business Development & Community Relations Specialist

Ascension Recovery Services•Columbus, IN

1d•Remote

About The Position

Indiana Treatment Center, powered by Ascension Recovery Services, is seeking an experienced Senior Business Development & Community Relations Specialist to help expand access to high-quality substance use disorder treatment throughout Indiana and surrounding communities. This highly visible regional role is responsible for developing strong referral partnerships, increasing awareness of our services, supporting admissions growth, and serving as a trusted representative of Indiana Treatment Center within the community. The ideal candidate is a relationship-builder who understands that sustainable business development in behavioral health is rooted in trust, credibility, responsiveness, and a genuine commitment to helping individuals access the right level of care.

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, Marketing, Communications, Behavioral Health, or a related field preferred
3–5+ years of experience in business development, healthcare outreach, community relations, referral development, or healthcare marketing preferred
Previous experience in substance use disorder treatment, behavioral health, mental health, healthcare, or another referral-driven healthcare environment strongly preferred
Demonstrated ability to develop and maintain professional referral relationships
Strong presentation, communication, networking, and interpersonal skills
Ability to independently manage a geographic territory and outreach strategy
Strong organizational skills and consistent follow-through
Comfortable working in a performance-driven environment with measurable growth expectations
Proficiency with CRM systems, Microsoft Office, and related business development technology preferred
Valid driver’s license and reliable transportation required
Ability and willingness to travel extensively throughout the assigned region

Nice To Haves

You are a natural relationship-builder who enjoys being out in the community and developing meaningful professional connections.
You understand that behavioral healthcare business development is not transactional. Strong referral relationships are built through credibility, responsiveness, follow-through, and a genuine commitment to helping people access appropriate care.
You are comfortable independently managing a territory, developing a strategic outreach plan, and holding yourself accountable for measurable results.
You are equally comfortable meeting with hospital leaders, treatment professionals, community organizations, recovery advocates, and families—and you know how to represent an organization professionally in every setting.
Most importantly, you believe in the importance of reducing stigma and expanding access to substance use disorder treatment.

Responsibilities

Develop and execute regional business development strategies designed to increase qualified referrals and admissions
Build and maintain a strong pipeline of referral relationships throughout the assigned territory
Establish partnerships with hospitals, emergency departments, healthcare systems, behavioral health providers, physicians, therapists, community agencies, employers, criminal justice partners, and other referral sources
Conduct regular in-person outreach and relationship-building activities throughout the region
Identify new referral opportunities and develop strategies to expand the organization’s presence in underserved markets
Maintain consistent follow-up with referral partners and provide a high level of service throughout the referral relationship
Support organizational growth goals through measurable referral development and community engagement activities
Serve as a visible and trusted representative of Indiana Treatment Center within the community
Develop relationships with community leaders, recovery organizations, healthcare providers, advocacy groups, and other stakeholders
Attend conferences, networking events, coalition meetings, community programs, and professional events
Conduct presentations and educational outreach regarding substance use disorders, treatment options, recovery resources, and available services
Help reduce stigma surrounding addiction and behavioral health treatment through education and community engagement
Identify opportunities for community partnerships, sponsorships, educational programs, and other outreach initiatives
Monitor regional referral trends, market conditions, and competitor activity
Identify opportunities for market expansion and increased community engagement
Maintain awareness of local treatment resources and the broader behavioral health landscape
Partner with leadership to develop targeted outreach strategies for priority markets
Track outreach activity, referral patterns, conversion trends, and other business development metrics
Provide regular updates regarding market activity, referral relationships, barriers, and growth opportunities
Collaborate closely with Admissions, Clinical, Medical, Operations, and Executive Leadership
Ensure referral partners receive timely, accurate information regarding available services and levels of care
Communicate market feedback and referral-source needs to internal teams
Help ensure external messaging accurately reflects the services and capabilities of the organization
Partner with Admissions to support a seamless referral experience and strengthen long-term referral relationships