Systems Analyst

Lumen Solutions Group Inc.Austin, TX
Remote

About The Position

We are seeking a Senior Business Data Analyst with extensive experience in analyzing complex business requirements and translating them into actionable solutions. This role requires a highly analytical and detail-oriented professional who can bridge the gap between business stakeholders and technical teams, ensuring that system enhancements and data solutions align with organizational objectives.

Requirements

  • 13+ years of hands-on experience as a Business Data Analyst in the Information Technology industry.
  • Strong expertise in analyzing data-driven business problems and providing actionable solutions.
  • 10+ years of experience designing and optimizing data workflows and processes.
  • Proficiency in writing Epics, User Stories, and acceptance criteria.
  • 8+ years of experience creating and maintaining business and data documentation (e.g., data dictionaries, requirement documents, mapping specifications).
  • 8+ years of experience developing visual data models and dashboards to present insights and project timelines.
  • Proven ability to lead data-focused meetings, conduct interviews, and manage stakeholder communication.

Nice To Haves

  • Bachelor’s degree in Data Science, Computer Science, Information Systems, Business Analytics, or a related field (or equivalent experience).
  • Strong multitasking skills with the ability to manage multiple projects simultaneously.

Responsibilities

  • Analyze business objectives, user requirements, processes, and data flows to identify gaps, pain points, and opportunities for automation or system improvement.
  • Conduct cost/benefit analysis of alternative solutions and provide recommendations.
  • Write detailed business requirement documents, Epics, and User Stories with clear acceptance criteria.
  • Collaborate with product owners, business stakeholders, and technical teams to ensure alignment between business needs and system capabilities.
  • Design and optimize data workflows and management processes using modeling and mapping tools.
  • Develop and maintain documentation including data dictionaries, process maps, and data specifications.
  • Create and present data models, dashboards, and visual reports to communicate insights, trends, and performance metrics.
  • Facilitate workshops, lead stakeholder interviews, and document outcomes to drive resolution of data-related issues.
  • Stay proactive in identifying opportunities for process improvement and system enhancements.

Benefits

  • Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.
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