Senior Business Data Analyst (Health Research Team)

Milliman•Chicago, IL

18h•Hybrid

About The Position

Milliman’s Health Research Team (HRT) is seeking an enthusiastic and detail-oriented Senior Business Data Analyst to enhance our data quality review initiatives and to support analytics projects under the guidance of the Senior Manager, Health Data Analytics. This role is based out of the Milliman office in Chicago, IL, but candidates hired into this role may work remotely anywhere in the US or in the office on a weekly basis with flexible work arrangements. Travel to Chicago for 3 consecutive days each quarter is required. The HRT supports Milliman products and practices in a variety of capacities, including financial functions, client support, project management, data engineering, and data analytics services. As a shared service team, we pride ourselves on delivering high quality, timely support to Milliman's clients, consultants, and leadership teams.

Requirements

A bachelor’s degree in Actuarial Science, Data Analytics, Data Science, Mathematics, Statistics, or similar fields.
Demonstrates a strong capability to consistently produce high quality, accurate deliverables on schedule and effectively communicate progress, outcomes, and recommended next actions.
Proficiency in multiple health care data analytics topics such as, but not limited to pricing, provider contracting, Medicare Advantage bids, risk scores, clinical quality, health care economics, reserving, or financial reporting.
Five or more years of experience in the following areas:
Coding in SQL and/or Python
Querying and analyzing enrollment, claims (medical or pharmacy), risk score data, or other common healthcare data sources.
Performing advanced Excel skills, including complex formulas, Power Query, and VBA automation.
Practicing intermediate or higher knowledge of other Microsoft Office applications, including Teams, Word, PowerPoint, SharePoint, and Outlook, as well as Adobe Acrobat.
Robust business knowledge of at least two healthcare lines of business (e.g. individual, employer group, Medicare, Part D, Medicaid, Dental, etc.).
Familiarity with Databricks or similar cloud-based data analytics and AI platforms.
Travel to Milliman’s Chicago office for 3 consecutive days each quarter is required.

Nice To Haves

Comprehension of basic data engineering concepts.
Knowledge of the CMS’ VRDC data environment or LDS SAF data files.
Familiarity with data governance best practices.
Experience working in a project management setting.
Articulate: Strong written and verbal communication skills, especially communicating technical details to nontechnical audiences.
Collaborative & professional: Polished demeanor with a consultative approach, capable of interacting with, influencing, and communicating effectively with all levels of health professionals; flexible, with a strong work ethic and a team-player attitude.
Enthusiastic & coachable: Displays a positive attitude, a growth mindset, and eagerness to learn; open to receiving and integrating feedback effectively.
Resourceful: Service-oriented, dependable, and tactful, with the ability to work independently.
Trustworthy: Demonstrates integrity and respect for confidentiality.
Efficient & organized: Skilled in prioritizing and managing multiple projects and tasks amidst interruptions and tight deadlines.
Detail-oriented & solutions-minded: Takes pride in their work and showcases excellent problem-solving ability which adds value to the business.

Responsibilities

Ensure the integrity of HRT’s data assets and Milliman’s products by conducting in-depth data quality & pipeline validation reviews and by applying data governance and retention policies.
Lead comprehensive data quality reviews across HRT's data assets, ensuring accuracy, completeness, consistency, and timeliness of healthcare data pipelines and downstream products.
Design, develop, and execute systematic data validation frameworks to identify anomalies, discrepancies, and integrity issues within enrollment, claims, risk score, and other healthcare data sources.
Investigate and document root causes of data quality failures, partnering with data engineering and analytics teams to implement corrective actions and preventive controls.
Establish and maintain data quality metrics, scorecards, and dashboards to monitor ongoing pipeline health and communicate findings to stakeholders at all levels.
Collaborate with other HRT data analytics, engineering, and project management professionals to identify, propose, and implement process enhancements.
Assist in completing a wide array of advanced analytics for approved Health Research Board (HRB) initiatives and Milliman practice client projects.
Implement updates to Milliman tools and carry out monthly data processing associated with being a CMS Virtual Research Data Center (VRDC) seat holder.
Provide support to Milliman’s practices via our help desk system by answering a variety of questions, most often about our data assets and data use policies.
Collaborate with HRT finance, operations, and project management teammates through providing technical and healthcare data expertise.
Communicate progress, status, issues, decisions on a regular cadence.

Benefits

Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
401(k) Plan – Includes a company matching program and profit-sharing contributions.
Discretionary Bonus Program – Recognizing employee contributions.
Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.
Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
Holidays – A minimum of 10 observed holidays per year.
Family Building Benefits – Includes adoption and fertility assistance.
Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria.
Life Insurance & AD&D – 100% of premiums covered by Milliman.
Short-Term and Long-Term Disability – Fully paid by Milliman.