Senior Business Controls Officer (Pulte Mortgage)

PulteGroup•Coppell, TX

2d•Hybrid

About The Position

The Senior Business Control Officer is responsible for implementing and maintaining control processes within Pulte Financial Services. This role involves supporting control design and execution, control testing, documentation, and ensuring alignment of controls with business objectives. The position requires collaboration with business function leaders and participation in compliance and audit activities. In addition, the Senior Business Controls Officer will be responsible for more complex Risk and Controls assessments.

Requirements

Minimum High School diploma or equivalent; Bachelor’s Degree preferred
2-5 years in business controls or 3+ years in mortgage, title, or insurance production with regulatory compliance experience. Or, significant experience in controls environment
Information in one or more of the following areas: Application Development, Technology Infrastructure, Information Security for a Fortune 500 company
Experience in business controls in banking center OR experience in covered business function within financial services/function (mortgage, title, insurance production functions) with solid understanding of regulatory and counterparty requirements/expectations
Ability to implement control frameworks and policies
Efficient verbal and written communication skills, capacity to lead workshops, ability to command room/meeting including direct efforts in workshops of those at a more senior level, high attention to detail.
Analytical skills.
Self-driven; high degree of autonomy.
Highly proficient in office software.
Demonstrated ability to pick up processes and systems quickly.
Ability to learn GRC software.
Knowledge of regulatory and common counterparty requirements in financial services, particularly in mortgage, title, or insurance production functions

Responsibilities

Collaborate closely with business leaders and Business Controls Officers in creating and implementing control measures to align with organizational risk and objectives. Essential for maintaining a robust controls framework.
Perform tests on existing controls, identify deficiencies, oversee third party testing, and contribute to action plans for addressing these gaps. Critical for continuous improvement of control processes.
Independently lead Control Breaks assessments with Business Stakeholders to identify the root cause, risk impacts, remediation steps, and control enhancement.
Keep detailed records of control failures and coordinate alignment on action plans designed to mitigate them, ensuring transparency and accountability in the control process.
Ensure action plan tasks are appropriately assigned (by function), ensure that completed action plan steps are verified by checking evidence of completion against expected results.
Guide process participants in process by correcting any insufficient or invalid evidence of completion submissions.
Independently lead Risk and Controls Assessments and workshops.
Stay informed about changes in regulations and stakeholder policies/expectations and assist in adapting control processes, accordingly, ensuring ongoing compliance.
Contribute to the creation and execution of training programs aimed at improving understanding and effectiveness of controls.