Senior Business Continuity Associate

Ameriprise • Minneapolis, MN

5d • Hybrid

About The Position

The Sr Business Continuity Associate is a key member of the Enterprise Resiliency team, responsible for supporting the firm’s preparedness for and response to disruptive events. This role ensures that event response documentation, processes, and coordination mechanisms are maintained and executed effectively. The position includes on-call responsibilities approximately 20–30% of the time, supporting real-time response when events occur.

Requirements

• Bachelors degree or equivalent with a degree focus in business continuity, crisis response, incident management; or equivalent work experience.
• Strong written and verbal communication skills
• Strong organizational and documentation management skills
• 3-5 years risk management or internal audit experience within a Technology organization
• Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

Responsibilities

• Serve as a central coordination point during events, working directly with business leaders, technology teams, and risk partners
• Support activation and execution of the Event Response framework and associated response activities
• Facilitate communication, coordination, and tracking of actions across responding teams
• Assist in managing event status reporting and escalation updates to leadership
• Maintain and update crisis management, event response, and playbook documentation
• Ensure documentation reflects current processes, roles, and regulatory expectations
• Capture and document key decisions, actions, and outcomes during events
• Support post-incident review activities, including tracking follow-up actions to completion
• Partner with Enterprise Resiliency team members to plan and execute exercises and simulations
• Support ongoing enhancement of event response frameworks, tools, and processes
• Identify opportunities to improve response effectiveness, coordination, and documentation
• Contribute to development of standards, guidance, and training materials
• Collaborate with cross-functional leaders across business, technology, risk, and communications
• Support alignment between Enterprise Resiliency and lines of business during both planning and response
• Facilitate coordination across teams to ensure consistent and effective event response practices

Benefits

• vacation time
• sick time
• 401(k)
• health, dental and life insurances

What This Job Offers

• Job Type: Full-time
• Career Level: Senior