Senior Business Consultant (Strategic Accounts)

Appsilon

8d • Remote

About The Position

We’re looking for a Senior Business Consultant to strengthen and expand our relationships with top pharma and enterprise clients. In this role, you’ll focus on building long-term partnerships, securing contract renewals, and identifying new opportunities within existing accounts. You’ll work closely with Delivery Managers and our Head of Growth to ensure our clients stay with us and grow with us.

Requirements

• Experience managing enterprise or strategic accounts
• Experience in consulting, technology, data, AI, or software services environments
• Track record of growing accounts commercially - renewals, upsells, expansions
• Strong ownership mentality
• Ability to manage executive-level conversations
• Experience handling commercial negotiations
• Ability to operate independently in ambiguous environments
• Strong communication and stakeholder management skills

Nice To Haves

• Pharma or biotech industry experience
• Experience working alongside delivery or engineering teams in a professional services model
• Familiarity with AI, data science, or analytics initiatives
• Experience working in scaling organizations

Responsibilities

• Own strategic accounts commercially and operationally from the business side.
• Managing and growing strategic pharma and biotech accounts
• Building long-term client relationships across multiple stakeholders
• Leading commercial conversations and continuation processes
• Driving renewals, upsells, and cross-sell opportunities
• Creating and executing account growth strategies and execution plans
• Owning revenue targets within assigned accounts
• Managing forecasting and commercial pipeline visibility
• Identifying white-space opportunities across organizations
• Leading account expansion initiatives
• Supporting pricing and commercial negotiations
• Working directly with executives, procurement, clinical, platform, and AI/data science stakeholders
• Leading difficult conversations when needed
• Challenging clients constructively
• Creating momentum and pushing decisions forward
• Escalating risks early instead of reacting late
• Working closely with Delivery Managers, engineers, architects, and leadership
• Ensuring risks and delivery concerns are surfaced transparently
• Helping improve clarity between Account Management and Delivery responsibilities
• Driving alignment between commercial goals and delivery realities

Benefits

• Fully remote work, with flexibility to collaborate across time zones and align working hours with key client needs.
• A strategic account management role with real ownership - you build and grow long-term partnerships with global pharma and life sciences clients.
• Direct influence on revenue stability and expansion through renewals, upsell, and executive-level relationship building.
• Close collaboration with Delivery Managers and Growth leadership to ensure clients experience consistent value and choose Appsilon as a long-term partner.
• Competitive B2B compensation aligned with experience, responsibility, and business impact, with clear and transparent terms.
• Time and budget for continuous professional development, including life sciences domain knowledge, negotiation skills, and industry events.
• Exposure to senior stakeholders and decision-makers at leading pharma organizations, with opportunities to strengthen your consulting and advisory profile.
• Modern equipment (MacBook or ThinkPad with Linux) and tools that support effective, remote-first account management.
• A remote-first, trust-based culture built on ownership, accountability, and partnership - internally and with clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed