Senior Business Banking Relationship Manager (LO)

Wells Fargo•Campbell, CA

2d•$104,000 - $168,000

About The Position

Wells Fargo is seeking a Senior Business Banking Relationship Manager to support business customers in an assigned local market. The role focuses on developing new business, deepening and retaining customer relationships, growing a moderately complex book of business, and providing business banking products and financial solutions. The position requires visiting customers and prospects outside the branch within an assigned market or geography. As a Loan Originator (LO), the position may involve assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member, but not taking applications or offering or negotiating terms of dwelling-secured transactions. Loan Originators must meet applicable Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies, including financial responsibility, character, general financial fitness, and criminal background standards, and ongoing regulatory requirements. The position is based at 781 W Hamilton Ave, Campbell, CA 95008. The listed base pay range is $104,000 to $168,000, with potential eligibility for incentive opportunities. Wells Fargo describes its work culture as balancing strong customer relationships with risk mitigation and compliance. Employees are accountable for applicable risk programs and for following policies and procedures, fulfilling risk and compliance obligations, escalating and remediating issues, and making sound risk decisions.

Requirements

At least 4 years of banking experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Loan Originator candidates must meet Consumer Financial Protection Bureau qualification requirements and related Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Successful candidates must meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

At least 2 years of experience sourcing or managing a portfolio of clients with $2 million to $25 million in annual revenue.
Strong knowledge of deposit and cash management products and services.
Strong relationship-building skills and excellent communication skills with individuals at all levels, internally and externally.
Ability to balance client needs with associated risks and Wells Fargo’s interests.
At least 3 years of business-to-business sales experience.
Established network in the local market.
Knowledge and understanding of the financial services industry.
Excellent verbal, written, and interpersonal communication skills.
Intermediate Microsoft Office skills.
A BS/BA degree or higher.

Responsibilities

Source and onboard new business clients through strategic prospecting, community outreach, and internal referrals.
Build visibility and develop Centers of Influence (COIs) to support long-term relationship development.
Deepen existing relationships by understanding client priorities and identifying opportunities for engagement and expansion.
Manage a moderately complex book of business.
Grow the portfolio by increasing core deposit balances and identifying relationship-deepening opportunities.
Manage risk exposure and ensure alignment with underwriting policies and risk guidelines.
Conduct financial and credit assessments, including analysis of cash flow, collateral, and business operating cycles.
Structure and support secured and unsecured credit solutions within delegated authority, coordinating with credit partners as needed.
Present credit recommendations and financial strategies to clients and internal stakeholders.
Recommend and deliver Wells Fargo business banking products, including credit, treasury management, and digital banking tools.
Tailor solutions to clients’ operating cycles, cash flow needs, and strategic goals.
Collaborate with product teams and internal stakeholders to solve client challenges and streamline processes.
Communicate proactively with financial decision-makers and provide responsive service.
Provide feedback to improve tools, offerings, client experience, and operational excellence.
Retain and grow client relationships by advising on financial strategies and managing expectations transparently and carefully.
Visit customers and prospects outside the branch within an assigned market or geography.
Assess customer needs related to dwelling-secured products and refer interested customers to a SAFE team member, without taking an application or offering or negotiating transaction terms.
Follow applicable risk and compliance programs, policies, and procedures; fulfill risk obligations; escalate and remediate issues; and make sound risk decisions.