About The Position

The Senior Business Analyst will be a key member of Fidelity’s Enterprise HR Tools & Platforms team, supporting internal HR data, analytics, planning, and compensation platforms. The role helps improve the digital experience for HR, Compensation, and business users by driving efficiency, modernization, and transformation through technology. The analyst collaborates with business and technology partners to resolve issues, deliver enhancements, provide ongoing platform support, and contribute to the future roadmap of enterprise HR platforms. Working with HR, Compensation, Engineering, Design, and business stakeholders, the role translates complex requirements into functional specifications, user stories, solution designs, and testing strategies, and supports successful implementation and adoption of platform capabilities.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Minimum 3+ years of Business Analyst experience and/or 2+ years of Systems Analyst experience.
  • Experience with requirements gathering, documentation, and solution design.
  • Experience with test planning, UAT execution, and defect management.
  • Strong analytical and problem-solving skills, with exceptional attention to detail and data accuracy.
  • Strong written, verbal, and interpersonal communication skills.
  • Experience writing SQL queries, performing data analysis, and validating large datasets.
  • Advanced Excel skills, including VLOOKUP/XLOOKUP, comparison formulas, and pivot tables.
  • Strong requirements elicitation, documentation, and user story writing capabilities.
  • Ability to interpret business processes and translate them into system functionality, configurations, and scalable workflows.
  • Ability to conduct root cause analysis and develop sustainable solutions.
  • Ability to break down complex concepts and communicate them effectively to technical and non-technical audiences.
  • Ability to understand platform dependencies and anticipate downstream impacts across systems and processes.
  • Comfort asking questions, challenging assumptions, and connecting data, process, policy, and technology to drive effective solutions.
  • Strong stakeholder management skills and ability to build trusted partnerships across business and technology teams.
  • Ability to provide technical guidance to team members and facilitate solution discussions, workshops, and internal meetings.
  • Proactive mindset focused on continuous improvement, process optimization, and user experience enhancement.

Nice To Haves

  • Experience with compensation planning processes, including merit, bonus, eligibility, and budget planning.
  • Experience with HR platform integrations, data mappings, and security models.
  • Experience with data visualization and reporting tools such as Power BI or similar platforms.
  • Understanding of the software development life cycle and best practices.
  • Understanding of data governance principles and HR data security best practices.
  • Experience working in a platform operating model or multi-squad environment.
  • Experience supporting enterprise HR cloud-based technologies.

Responsibilities

  • Support Fidelity’s internal HR data, analytics, planning, and compensation platforms.
  • Help improve the digital experience for HR, Compensation, and business users through technology-driven efficiency, modernization, and transformation.
  • Collaborate with business and technology partners to solve issues, deliver enhancements, and provide ongoing platform support.
  • Contribute to the future roadmap of enterprise HR platforms.
  • Work with HR, Compensation, Engineering, Design, and business stakeholders to translate requirements into functional specifications, user stories, solution designs, and testing strategies.
  • Support successful implementation and adoption of platform capabilities.
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