About The Position

We are looking for a Senior Business Analyst with strong Commercial P&C insurance and MGA experience to support implementation of Sure Commercial. The role requires understanding the complete MGA insurance lifecycle, including broker submissions, appetite and eligibility, underwriting, risk assessment, rating, quote, bind, policy issuance, endorsements, renewals, and cancellations. The Senior Business Analyst gathers and documents business requirements from MGA stakeholders and underwriters, translates those requirements into Sure Commercial configuration and delivery artifacts, and supports commercial insurance product, underwriting, rating, policy transaction, and integration requirements. The role also supports testing and business sign-off and works with clients and cross-functional product and technology teams. The position is listed as long term and remote in the United States.

Requirements

  • 8+ years of Business Analysis experience with significant Commercial P&C experience.
  • Strong understanding of the MGA business model and underwriting lifecycle.
  • Experience with MGAs, specialty insurers, program administrators, or delegated underwriting organizations.
  • Strong knowledge of commercial P&C, underwriting, appetite, eligibility, rating, quote/bind, and policy transactions.
  • Experience with at least one commercial insurance platform.
  • Strong experience with user stories, acceptance criteria, functional specifications, process flows, and business rules.
  • Experience with implementation, configuration, SIT, and UAT.
  • Strong client-facing communication and Agile/Scrum experience.

Nice To Haves

  • Commercial experience is highly preferred.
  • MGA or specialty insurance implementation experience.
  • Experience with ISO/Verisk, RAS, external rating engines, or insurance data services.
  • Experience with REST APIs, JSON/XML, data mapping, and integrations.
  • Exposure to JIRA, Azure DevOps, Confluence, Postman, or SQL.

Responsibilities

  • Gather and document business requirements from MGA stakeholders and underwriters.
  • Translate business requirements into Sure Commercial configuration, user stories, workflows, and functional specifications.
  • Perform fit-gap analysis and define configuration versus integration requirements.
  • Support commercial insurance product, underwriting, rating, and policy transaction requirements.
  • Define broker submission and submission-to-bind workflows.
  • Support integrations with rating engines, carriers, brokers, accounting, and other downstream systems.
  • Create user stories, acceptance criteria, process flows, and business rules.
  • Support SIT, UAT, testing, defect analysis, and business sign-off.
  • Facilitate client workshops and work closely with product owners, architects, developers, and QA teams.
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