Senior Business Analyst

Colliers International • Vancouver, BC

3d • CA$113,106 - CA$125,000 • Hybrid

About The Position

The Senior Business Analyst provides a broad array of skills to improve business processes and deliver impactful business solutions to the wider organization. This position requires exceptional analytical & documentation skills, with the ability to bring clarity to complex business problems. The Senior Business Analyst acts as a crucial bridge between business units and technology teams, supporting the execution of technology-driven strategies that deliver measurable value. The senior business analyst has skills, experience, and organizational knowledge to tackle more complex initiatives that cut across multiple processes, platforms, and concerns. This role can discern problems from symptoms, understand business context, and where appropriate make recommendations.

Requirements

• Bachelor's degree in Business, IT, Management, Computer Science, Economics, or a related field.
• 5 years of experience in a business analysis role with a proven track record of handling complex initiatives
• Strong problem-solving and business modeling skills.
• Ability to dissect complex business topics, identify underlying issues, and present findings in an organized manner.
• Exceptional verbal, written, and visual communication skills. Must be able to speak to non-technical audiences in simple terms and translate business needs into technical specifications for IT teams.
• Proven ability to interact professionally and build relationships with a diverse group including executives, developers, testers, end-users, and subject matter experts.
• Comfortable using Microsoft 365 productivity tools (Excel, Visio, PowerPoint), requirement management tools, and writing basic to intermediate SQL queries to answer data-related questions.
• A self-starter and quick learner who can thrive in a dynamic, fast-paced environment.
• Capable of multi-tasking and leading multiple analysis initiatives simultaneously.
• Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Responsibilities

• Actively collaborate with business stakeholders, managers, and end-users to understand their operational needs.
• Gather information, conduct research, and facilitate discussions to clarify and document business requirements.
• Perform in-depth analysis of business scenarios involving people, processes, technology, and data.
• Critically evaluate information gathered from multiple sources to identify inefficiencies and improvement opportunities.
• Produce, edit, and maintain detailed documentation, including visual models (process flows, sequence diagrams, use cases).
• Translate high-level business needs into actionable User Stories with clear measurable outcomes and acceptance criteria.
• Serve as a liaison between business stakeholders, development, and QA teams.
• Engage with internal teams within Agile sprints to clarify requirements, prioritize development efforts, and ensure accuracy against approved business needs.
• Manage and coordinate the analysis effort for small to medium projects, ensuring solutions are implemented based on user needs and align with broader strategic business objectives.
• Lead user acceptance testing (UAT) of solutions, facilitating discussions to resolve issues between IT, consulting teams, and business owners, and collecting appropriate stakeholder sign-off.
• Support change management initiatives by documenting change impacts based on solution design, partnering with business sponsors to monitor user adoption, and assisting with training and communication strategies.

Benefits

• Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.
• Career growth: Advance your career and achieve your goals with industry-leading training and development programs.
• Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.
• Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.
• Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community.
• Global network: Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior