Senior Business Analyst

Fidelity Investments • Durham, NC

3d • Onsite

About The Position

Be part of the team delivering innovative HR solutions to our associates and managers. As a senior platform business analyst, you play a vital role in delivering HR solutions to the firm by supporting and enhancing Fidelity’s cloud-based HR platform, Workday. Acting as the point of contact to business partners, this role is responsible for understanding business objectives, priorities and identifying impacts.

Requirements

• Bachelor's degree or equivalent work experience.
• 5 plus years of Business Analysis, Product, HR Technology, or related experience.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience gathering requirements and translating complex business needs into actionable solutions.
• Excellent verbal and written communication skills, with the ability to effectively engage technical and non-technical audiences.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Experience supporting HR systems, preferably Workday.
• Experience with product delivery methodologies and tools such as Jira.
• Knowledge of HR business processes including Talent, Security, and Reporting.
• Experience configuring and testing solutions within Workday.
• Ability to understand complex platform ecosystems, dependencies, integrations, and operational impacts.
• Demonstrated ability to influence stakeholders and drive change across cross-functional teams.
• Continuous improvement mindset with a passion for delivering exceptional customer experiences.

Responsibilities

• Partnering with HR, Product Management, Operations, and Technology teams to understand business goals, challenges, and priorities.
• Analyzing requirements and recommending solutions that align with business and platform capabilities.
• Configuring, testing, and supporting enhancements within Workday.
• Developing test strategies, writing test cases, and coordinating end-to-end testing activities.
• Demonstrating new functionality and guiding stakeholders through solution capabilities.
• Managing competing priorities, balancing sprint commitments with urgent business needs and escalations.
• Assessing downstream impacts across business processes, integrations, security, reporting, and user experience.
• Collaborating with Workday and internal partners to evaluate and implement new features, releases, and platform enhancements.
• Contributing to continuous improvement efforts that simplify processes and improve the associate experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree