Senior Business Analyst

Magnet Forensics•Waterloo, ON

10d•Hybrid

About The Position

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. The company is continually innovating so customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, Magnet Forensics' solutions play a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding its global presence. As part of Magnet Forensics, employees are expected to make a difference, supported through learning and development, and an incredible team. The company is looking for a Senior Business Analyst who thrives at the intersection of business and technology. In this role, the analyst will partner closely with stakeholders across Marketing, Sales, Operations, and Technology to translate business needs into clear, actionable requirements that drive scalable solutions. This role will play a key part in improving processes, enabling data-driven decisions, and ensuring successful delivery of system enhancements across the enterprise application landscape.

Requirements

5+ years of experience improving and implementing business processes/systems
Prior experience working in an Agile environment
Prior experience in a high-growth technology setting
Prior experience with data analysis, reporting, or BI tools

Nice To Haves

Prior experience as a Business Analyst in a technology environment
Prior experience with marketing applications
Prior experience with Salesforce
Prior experience with Salesforce Marketing Cloud

Responsibilities

Partner with business stakeholders to understand objectives, pain points, and opportunities for improvement
Elicit, document, and validate business and functional requirements
Facilitate workshops, discovery sessions, and stakeholder reviews
Apply analytical, problem-solving, and critical-thinking skills to analyze current-state processes and design optimized future-state workflows
Present ideas and influence business decisions to both technical and non-technical audiences
Translate requirements into user stories, process flows, and acceptance criteria
Ensure solutions align with business strategy, data integrity, and compliance requirements
Collaborate with developers throughout the delivery lifecycle
Support UAT planning and execution, including test case development and defect triage
Support system implementations, enhancements, and integrations
Manage multiple initiatives with a range of stakeholders in a fast-paced, ever-evolving environment
Become a process expert and source of leadership for supported business units