Senior Business Analyst

World Wide Technology Healthcare Solutions•Jenks, OK

4d•Onsite

About The Position

The Business Analyst role sits at the intersection of business, product, and technology. You’ll partner day-to-day with both IT and Business Product Managers and Owners to help shape product direction, define what value means, and turn real business problems into clear, prioritized work for development teams. While the title is Business Analyst, this role goes beyond traditional requirements gathering and process flow documentation. You’ll think like a product owner, act like a trusted advisor to the business, and advocate relentlessly for the end user, especially within a complex domain like Sales. If you enjoy connecting strategy to execution, ambiguity to clarity, and ideas to outcomes, this role is built for you.

Requirements

2–5 years of experience working with software management products and/or recurring-revenue models (SaaS, XaaS, usage, consumption).
Strong analytical and problem-solving skills, with the ability to simplify complexity and tell a clear story.
Experience in order-to-cash, billing, and revenue management in subscription-based businesses.
Comfort leading user discovery, analysis, and facilitation sessions.
Hands-on knowledge of systems supporting quote-to-invoice processes (e.g., CRM/ERP platforms such as Oracle NetSuite, Salesforce Billing & Revenue Management, RecVue, Coupa).
A pragmatic understanding of Agile product delivery and how to support Product Owners effectively.
Ability to work independently, navigate ambiguity, and adapt as priorities evolve.
Strong data skills—comfortable gathering, modeling, and interpreting data using tools such as Excel, Power BI, SQL, or Tableau.
A metrics-driven mindset, including KPI definition, gap analysis, cost-benefit analysis, and value measurement.

Responsibilities

Leverage Ai in all aspects of your daily work – from organizing and planning to the actual execution of your work
Serve as a product-minded partner to Product Managers and Product Owners - both within IT and the Sales organization - helping to articulate the product vision, customer needs, and measurable value
Lead the discovery and analysis needed to ensure product development teams are always solving the right problem in the right way and at the right time - bringing context, insights, and tradeoffs to the table before work begins
Translate business needs into clear processes, data needs, and solution requirements with a strong emphasis on usability and end-user experience
Shape and document business domains through process maps, flows, business rules, and decision logic, especially across software lifecycle and recurring-revenue models
Be a champion for User Experience, creating effective and accurate User Personas that help guide new processes and User Interfaces
Support backlog health by identifying dependencies, facilitating story mapping, and helping teams refine and prioritize work based on value—not just urgency
Act as a thought partner to Product Owners on feature definition, story mapping, release planning, and prioritization
Help identify, define, and communicate clearly what “business value” really means for each initiative, as well as how to evaluate features and stories against it
Bring a healthy balance of detail orientation and strategic thinking—knowing when precision matters and when progress matters more