Senior Business Analyst

Augeo Affinity MarketingSt. Paul, MN
Hybrid

About The Position

A Senior Business Analyst at Augeo is accountable for more than requirements – they are a practice leader. You will bring structure to complex, cross-functional delivery; model and mentor what excellent analysis looks like; and lead the transformation of BA work through AI-enabled workflows. You will think in operating models: questioning how work flows, where ownership breaks down, and what needs to change structurally. AI is not optional – it is a core expectation.

Requirements

  • Systems thinker who sees beyond deliverables – anticipating upstream and downstream impacts and interrogating the process and operating model context behind how we work.
  • Strong written and verbal communication; bridges business, technical, and executive audiences with precision and adjusts framing and detail for each stakeholder level.
  • Comfortable with ambiguity; can deliver confident, reasoned estimates without every detail and shifts into deep analytical mode when precision matters.
  • Influential without authority – drives clarity and ownership through structured thinking, not position; willing to challenge up, across, and laterally when the work requires it.
  • Proficiency in Jira/Plans, Confluence, Rovo and the broader Atlassian suite – shaping how tools are used by the team, not just a user.
  • Hands-on experience with AI tools including Claude, Copilot, and Rovo for analysis, documentation, and workflow improvement.
  • Experience with process/workflow modeling tools and Agile/hybrid delivery frameworks.
  • Technically fluent – comfortable reading API behavior, data outputs, or system logic to validate implementation.
  • Bachelor's degree and 5+ years or Associate's degree and 7+ years of related experience.
  • Demonstrated track record of practice improvement – standards, templates, training, or process redesign – in a mid-to-large organization.
  • Evidence of AI tool adoption in day-to-day BA work, with the ability to articulate how it improved output.

Responsibilities

  • Elicit, refine, and document clear requirements; translate intent into user stories, workflows, rules, data conditions, and edge cases.
  • Surface risk before it becomes a defect.
  • Maintain acceptance criteria and traceability through the delivery lifecycle.
  • Assess delivery workflows, handoffs, & ownership structures; Identify process gaps, root causes, & recommend improvements that strengthen delivery scalability, cross-functional alignment, and accountability across teams.
  • Use AI tools daily to accelerate your work and raise the quality of BA output, lead the development of AI-integrated BA standards across the team, and identify opportunities to automate repetitive tasks so practitioners can focus on higher-value analysis.
  • Primary liaison between business and delivery.
  • Validate that delivered solutions meet documented acceptance criteria and business intent; support UAT and core workflow validation; own resolution of identified gaps.
  • Embrace Augeo's CORE values: Collaborative, Objective, Responsive, and Earnest in all areas.

Benefits

  • Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
  • Paid Long-Term disability and Life Insurance
  • HSA/FSA plans
  • Varying voluntary benefits such as critical, hospital, pet coverage and much more
  • Employee benefit education, campaigns and wellness opportunities
  • 401k retirement matching and financial planning resources
  • Education reimbursement
  • Several EAP resources
  • 13 paid holidays and PTO time
  • Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
  • Employee referral bonuses
  • Employee group opportunities
  • Fun, casual and flexible working environment that embraces the hybrid workstyle
  • Career growth opportunities
  • Summer internship program
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