Senior Business Analyst

Augeo Affinity Marketing•St. Paul, MN

7d•Hybrid

About The Position

A Senior Business Analyst at Augeo is accountable for more than requirements – they are a practice leader. You will bring structure to complex, cross-functional delivery; model and mentor what excellent analysis looks like; and lead the transformation of BA work through AI-enabled workflows. You will think in operating models: questioning how work flows, where ownership breaks down, and what needs to change structurally. AI is not optional – it is a core expectation.

Requirements

Systems thinker who sees beyond deliverables – anticipating upstream and downstream impacts and interrogating the process and operating model context behind how we work.
Strong written and verbal communication; bridges business, technical, and executive audiences with precision and adjusts framing and detail for each stakeholder level.
Comfortable with ambiguity; can deliver confident, reasoned estimates without every detail and shifts into deep analytical mode when precision matters.
Influential without authority – drives clarity and ownership through structured thinking, not position; willing to challenge up, across, and laterally when the work requires it.
Proficiency in Jira/Plans, Confluence, Rovo and the broader Atlassian suite – shaping how tools are used by the team, not just a user.
Hands-on experience with AI tools including Claude, Copilot, and Rovo for analysis, documentation, and workflow improvement.
Experience with process/workflow modeling tools and Agile/hybrid delivery frameworks.
Technically fluent – comfortable reading API behavior, data outputs, or system logic to validate implementation.
Bachelor's degree and 5+ years or Associate's degree and 7+ years of related experience.
Demonstrated track record of practice improvement – standards, templates, training, or process redesign – in a mid-to-large organization.
Evidence of AI tool adoption in day-to-day BA work, with the ability to articulate how it improved output.

Responsibilities

Elicit, refine, and document clear requirements; translate intent into user stories, workflows, rules, data conditions, and edge cases.
Surface risk before it becomes a defect.
Maintain acceptance criteria and traceability through the delivery lifecycle.
Assess delivery workflows, handoffs, & ownership structures; Identify process gaps, root causes, & recommend improvements that strengthen delivery scalability, cross-functional alignment, and accountability across teams.
Use AI tools daily to accelerate your work and raise the quality of BA output, lead the development of AI-integrated BA standards across the team, and identify opportunities to automate repetitive tasks so practitioners can focus on higher-value analysis.
Primary liaison between business and delivery.
Validate that delivered solutions meet documented acceptance criteria and business intent; support UAT and core workflow validation; own resolution of identified gaps.
Embrace Augeo's CORE values: Collaborative, Objective, Responsive, and Earnest in all areas.

Benefits

Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
Paid Long-Term disability and Life Insurance
HSA/FSA plans
Varying voluntary benefits such as critical, hospital, pet coverage and much more
Employee benefit education, campaigns and wellness opportunities
401k retirement matching and financial planning resources
Education reimbursement
Several EAP resources
13 paid holidays and PTO time
Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
Employee referral bonuses
Employee group opportunities
Fun, casual and flexible working environment that embraces the hybrid workstyle
Career growth opportunities
Summer internship program