Senior Business Analyst

NTT DATA ServicesLittle Rock, AR
$80,000 - $170,700Hybrid

About The Position

NTT DATA is seeking a Senior Business Analyst to join their team in Little Rock, Arkansas. The successful candidate will provide Business Operations Support (BOS) for a state Medicaid Program, working under the direction of a team manager. This role involves actively participating in task delivery and collaborating with other NTT DATA consultants, state business staff, and vendors. The primary focus will be on supporting the analysis, planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system changes, projects, and processes to help the client achieve organizational goals. This position requires 50% onsite work in Little Rock, Arkansas.

Requirements

  • Minimum 6 years of experience supporting or developing Health Care systems.
  • Minimum 5 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations.
  • Minimum 3 years of experience supporting one or more state Medicaid Programs / MMIS, including State Programs Eligibility and Medicaid Member.
  • Minimum 3 years of experience with elicitation and verification of business and technical requirements.
  • Minimum 1 year of experience with system development methodology and project management principles.
  • Minimum 1 year of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts.
  • Undergraduate degree or 4 years additional relevant experience.

Nice To Haves

  • Experience translating Federal and State regulations into working requirements that are actionable by technical teams.
  • Experience working with Medicaid Enterprise Systems (MES) vendors.
  • Ability to translate between non-technical business users and technical IT resources.

Responsibilities

  • Review project artifacts/deliverables throughout the system development life cycle for quality, compliance, and completeness, document observations and findings using project team processes and standards.
  • Interface with state business users and vendors.
  • Analyze technical, business and user needs, developing requirements documentation.
  • Identify and report project issues and risks.
  • Research and provide recommendations to the client on business problems/decisions.
  • Collaborate with team members to provide subject matter expertise and assistance.
  • Ensure project identified processes and methodologies are executed and followed.
  • Develop and execute test cases.
  • Develop and present formal presentations to business leaders, vendors, and team members, making applicable recommendations.
  • Participate and/or lead in the creation of presentations and other materials for end user training.
  • Gather, evaluate, and assimilate information from multiple vendor sources and provide meaningful feedback to client management and team members.

Benefits

  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
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